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"Friendly, cozy , warm and welcoming. They could improve vegetarian food options but overall love it."

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"Generally, a very nice hotel, with great oceanfront location, except there are touches that do not meet the standard, given the hotel rating and pricing. The most disappointing issue was the on-site restaurant service at Tula. We had a miserable lunch service where the food and drink order was over an hour wait. Then we had breakfast the next day, and it took almost 2 hours to be served, as they mishandled our orders and had to restart the orders. The food was just OK. Also, room service...

"Excellent stay, highly recommended! "

"Absolutely perfect stay as always! Best front desk staff and gorgeous accommodations! I’m a loyal customer thanks to these fabulous people! "

"Amazing location and stay. Hotel was very clean"

"Everything was clean and the beds were comfortable. The staff members were friendly and helpful. The room/bathroom were definitely showing their age."

"The staff was so helpful. Very kind. Very happy to help in anything you needed. Also, when we checked in they were very very kind. The place was immaculate and the staff. I can't say enough about the staff. Ballet guys were great bartender. Superb. I definitely will visit again"

"The property was under construction and drilling and construction noise was going on the whole 3 days we were there. No solutions other than we are are sorry. Pool closed to our building no parking. We had to park two building down and use an over packed pool for another building that was opened. Over all a very crappy stay."

"This was a very nice stay with an excellent cleaning staff and a customer service phone staff that helped me get checked in. Checking in was a horror story as I do not have a smart phone and did not have internet available as I was travelling. NO WHERE in the emails I received at home indicated that I needed a smart phone to check-in. The reservation was made and paid in full (for a stay on 11 May 2026) in Dec 2025. The property was spectacular in every way, but the check in experience...

"The Colony Hotel is the perfect place for a girls get away - the hotel is beautifully decorated and the theme is consistent throughtout the property. The rooms are individually decorated and each one if unique and inviting - the pool is lovely, the bar is a scene and the cocktails are great! The staff goes out of their way to make your experience fabulous - a totally wonderful experience!"

"フロントの女性2人が面倒そうな対応でしたが、男性はどのポジションの方々もとても親切で心配りが素晴らしかったです。"

"My bathroom was a mess. The toilet was leaking water. Maintenance went and fixed it. The problem wasn’t fixed, it was still leaking water. I had to call the front desk two more times to send someone to fix it. Then the water wasn’t draining in the tub. Maintenance had to come again to fix it. It was not unclogged all the way. The bathroom floor and the entrance inside the room was dirty. The worst experience I had from staying at an hotel. The front desk staff were really nice and professional."

"The presentation of property and staff were excellent. With that said, the room with 2 beds were doubles and have clear room for queen size beds, which would make the sleeping arrangement way more comfortable for guests. The mattresses were hard. Even the toilet paper was cheap. The restaurants were overpriced, especially when within walking distance you can find just as quality of food for 1/3rd the price. The railing in the courtyards obstructed the view and should be replaced. Needed more...

"Rooms were clean. Everyone was polite. Only real drawback is the beach is not nice"

"Amazing location and the staff at the tiki bar were great. Would definitely stay here again!"

"The reception/lobby areas are very nice. The room is spacious , however, there is a musty/ moldy smell that greets you when entering the room. Suggest shampooing/ changing carpet. Upgrading the living room furniture in the room would also be nice."

"Everyone, each and every staff member, were so friendly and helpful. Our room was awesome so large. Cleanliness was such a dream there I am a Marriott Bonvoy member but I will forever stay at the Hyatt. we had the greatest stay"

"Everyone was great "