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"A lot of miscommunication with staff"

"Staff on phone was rude "

"Beautiful property, amazing amenities, and super clean."

"The location of this property is a huge win. It's only about 3 city blocks from the back end of Downtown Disney. I walked to and from the parks every day where in the past I've taken an UBER to hotels that list about the same distance if I was really worn out. It felt much closer. Yes, the doors open to the outside so you hear people going by but so what? The pool was always full of kids yelling and having a blast. It was mostly families with kids which meant that by the time the Fireworks...

"We had a great stay!"

"Staff were the most helpful but rooms lacked in cleaning."

"We love the convience to restaurants, Disneyland. We love how clean & quiet the rooms are. This is our 3rd time staying here and we will definitely be back."

"The staff was very friendly and allowed us an early check in. Our room was very nice and cozy. Extremely close to the outlets and not far from the stadium. Offered tons to do!"

"The room is clean, the bed is organized and smells good. Bathroom is large and bathtub is clean. It is really good place to stay in"

"This was an amazing stay! My daughter was proposed to on the balcony of an ocean front room in the reef building at it was beautiful!!!! The staff worked with our future son in law as well as accompanying needs for the rooms we booked as well! Shout out to Chuck!!! You’re awesome! Ocean front rooms are OCEAN FRONT! Absolutely beautiful."

"The room was spacious, clean, and comfortable. The staff were friendly and helpful. I had no complaints whatsoever. Will be coming back to stay another time."

"Staff was super friendly, would book again."

"Get the app before to go"

"13 min walk from our door to the actual Disney entrance (not security lol). Friendly staff, very yummy breakfast. Will definitely stay here again ☺️"

"We had no television because they upgraded to smart tv"

"Definitely will be back!!"

"I got charged for parking for 3 days even i only had a car for half a day."

"This place seems to be brand new as the staff members has not been able to pick up the pace of their work. I was told so many"

"There couldn’t be anything more beautiful and designed than this facility they’re just"