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"They lock out the HDMI ports on their TVs, to the point that there is nothing you can do to bypass it. If you want to use a TV for video games or streaming sticks, stay somewhere else."

"Room was spacious! Staff was very friendly."

"No Breakfast available in this hotel. The sheets were covered in hair. I don't think had been changed. Tap in bathroom leaked. No alarm clock available. Very small bathroom. Staff at front desk were very helpful.."

"Breakfast was overpriced and now abundant. Staff were veré friendly all round except the first person who checked us in. But you have over charged me significantly and I need my credit card adjusted immediately."

"Perfect location , good breakfast"

"It was a great one night stay. A little costly with the extra 11.5% tax on top of the 13% hst taxes but those are the taxes and not a reflection of the hotel or hotel quality"

"Family friendly and close to attractions"

"Excelente ubicación. Habitación pequeña pero muy limpia y con exclente vista."

"Room was a bit outdated but it’s clean. The beds were comfortable. The outdoor pool is nice. Overall a great stay in a nice location"

"The hotel was extremely hot inside the room and in the hallways and lobby. Staff was aware and there was nothing being done to address the issues. Some guest checked out and went to different hotel because of the room being so hot."

"There was so great"

"The view was excellent and location was great. Very accessible to public transportation. Can’t beat the view of Niagra Falls. The fitness room was blah. Not many options there. Other than that we had a great stay!"

"Nice"

"We stayed 2 nights and had 2 fire alarms. Both at 1:30am and 2:30am. And parking wasn’t included. $80 for 2 days. Ridiculous."

"Great place to stay downtown"

"Amazing staff made our stay a delight. Can’t beat the location!"

"I was not happy with this booking. My daughtert lost her wallet and they said they conducted an investigation but they did not the security person never spoke to me and when i went to askt the front dest about the wallet they said the case was investigated and closed. How can they close an inverstigation without speaking with me or my daughter. no one came to my room to see what was happening or to help me check. I called the front dest becuase we did not have any clean towels or toilet paper...

"clean spacious room"

"From check-in to check-out, everyone was helpful, polite. Our room was great, spacious, well maintained. Love the bracelet concept..no room keys! Entertainment staff and all staff different stations are great! The spirit is definitely to have fun! Loved the security with all the lifeguards around. We took the meal plan which was great! We were 4 adults and 3 children. Very well worth it! The buffets were excellent with many food choices..something for everyone! The lunch restaurants were all...