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"Upon arrival, the person at the front desk told my husband that our room did not include the view of the fall and tried to upgrade us to a room with a view for extra cost. I had to access my Expedia account on my phone to show the young man at the front desk that we paid for the room with the view. He said that the room we booked included only the partial view of fall, only the Horseshoe Fall. He proceeded to check us in, provided with access to the room, and moved on to the next customer in...

"Check in took was at 4pm. We arrived at 2:30 and requested early check in. We were told the room would be ready in 20 mins and they would call or email us. We heard nothing and arrived back to the counter at 4. Room was still not ready, we waited half an hr before being told it was a maintenance issue, they could downgrade us from floor 24 to 18 if we didn’t want to wait. It was disappointing. Our room was decent and still had a great view of the American falls though. There were no other...

"We had a wonderful stay at Vittoria Hotel & Suites! The hotel was very clean and comfortable, and the location was perfect—so convenient for exploring Niagara Falls. The staff were incredibly friendly, welcoming, and helpful throughout our stay. We really enjoyed our time here and were very happy with our choice. If we visit Niagara Falls again, we would definitely stay at Vittoria Hotel & Suites again. Highly recommended!"

"There is no smart tv the hotel is very very old Some if the ice and vending machine is not working . Just be sure when you booked its not FALLS VIEW it a REVIER VIEW which is totally different"

"Breakfast was good but property is not maintained a"

"We were very pleased with the room, the view of the falls was spectacular and added to our vacation. Room was comfortable, accommodating and exactly what we wanted."

"Location"