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"We booked city view, we got no view, we called the front desk, and we had to wait 1 hour to change our room, we got new room, no heat, we had to wait to the technician to fix it, after that plumbing issue, also we had to wait to get it fixed, total of 19 hours 3 things we had to deal with for our during staying. "

"All appeared to work as desired "

"Very good view"

"clean room, easy check in"

"Part of the problem was that I wasn't aware that it would be March break in Ontario when I booked this hotel, so that was my fault. Usually the breaks don't match up to where we are coming from. But the hotel was BANANAS. My kids were really looking forward to the pool/waterslide but during the 2 nights we stayed, we were only able to sign into the pool for 50 mins (at 10pm!) once and it was so crowded that it wasn't enjoyable. The hot tub was full of toddlers (like 8-10 at a time) even at that...

"Great hotel view"

"The underground parking was a nightmare. Everytime you turn down a lane to park, there probably isnt enough parking, so to turn around, you need to make a 15 point uturn. There was only one elevator working and it took 30mins waiting on checkout day. Everytime the elevator would come to our floor, it was totaly full. Eventually, we gave up and took the stairs to the parking garage with all the checkout luggage. There was never a staff member at the desk. It took 4 phone calls over hour to get...

"Nice view."

"Location was good a d rooms was clean also the bed was perfect i havent had a good sleep like that in a long time."

"There were only 2 elevators working, construction going on, the breakfast buffet was aweful watered down eggs, no bacon. I used to stay there years ago , sad to see the decline."

"Great hotel"

"Clean room, relaxing space "

"Great hotel, with amazing view of city, hot tub and gym/sauna was amazing!"

"The entrance of our room was not as clean as expected. Reception was horrible. The phone in the room was working but certain numbers were damaged, when pressed number #8 no dial sound and couldn't place a call to our family members in another room. So texting was the only means of communication. The pool was busy, as expected. However we were looking forward to the hot tub. And to our surprise it was full with adults but also kids. We didnt get a chance to go in, but we can understand why it...

"Great Wolf lodge stay is always great. Just the prices are a bit high but everything else is great. "

"Shops and stores are nearby, walking distance to restaurants and interesting fun activities for kids and adults. "

"N/a"

"Suite was clean, roomy and comfortable. All staff were professional and helpful. Great location. Breakfast was lackluster, but it was included in our rate so can't complain. The outside could do with updating but who really cares? Convenient and secure parking"

"nice hotel"

"The staff were very helpful. The rooms are not new and some of the cabinets are not hung straight. Some of the flooring was cracked near the walls which made sweeping the floors difficult. The beds were clean and comfortable. The kitchenette was fairly well stocked, however there were no kitchen/cooking utensils."