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"Is no complementary water at all, no microwave available in the room. The shower was linking water."

"will definitely recommend this hotel and stay here again. walking distant to many attractions and restaurants."

"⭐☆☆☆☆ This was one of the worst hotel experiences I’ve ever had. From the moment we arrived, one of the elevators was out of service, which meant waiting at least 10 minutes every single time we needed to use it. It was extremely frustrating, especially when traveling with family. The biggest issue was that one of our rooms developed a water leak from the bathroom during our stay. When we reported it and requested a room change, the staff initially told us we would have to wait 4–5 hours for...

"Enjoyed my stay"

"The Vittoria was an affordable option in a prime location for visiting the falls and the local amusements. Everything was within walking distance. Note that breakfast and parking are not included. The main parking is a couple blocks away. We enjoyed our stay."

"Très bel hôtel bien situé , personnel agréable . Propre. J’aurais aimé que le personnel a l’arrivée parle français. Il y a eu un alerte le 24 juin alors que nous étions au 13 ieme étage. Nous avons à peine eu le temps de mangé trop inquiets. Et donc descendu 13 étages à pieds car les ascenseurs ne fonctionnaient pas . Finalement les pompiers sont arrivés et tout est revenu normal ."

"The hotel itself is beautiful and clean, but unfortunately the staff’s service was very disappointing. The front desk employee who checked me in was not helpful. She didn’t tell me that I needed to use an elevator to reach my room, didn’t mention that there is a casino inside the hotel, and didn’t explain the breakfast hours or whether breakfast was included with my stay. Because of the poor customer service and lack of basic information, I don’t expect to stay at this hotel again."

"Wir hatten das Zimmer mit Blick auf die kanadischen Wasserfälle. Es war einfach traumhaft. Bett direkt zu den Wasserfällen gerichtet. Das Bad super mit einer sehr großen begehbaren Dusche"

"The hotel was nice and clean however we struggled a lot with how understaffed the bartender/waitress was, so we often had to wait almost an hour just to order a drink in the evening, even when there was only 3 guests there. The food was also incredibly disappointing, overcooked, or odd tasing. Overall its a decent hotel, everything except the food/bar was good!"

"After a late evening check-in, we had a wonderful breakfast in the morning. Being open till 11 AM for breakfast allowed us to have nice sleep. The view from the hotel window is amazing. very courteous staff, great place to stay."

"We had a great time! The breakfast buffet was outstanding."

"We had a great stay at One King West! The room was clean, comfortable, and had everything we needed. The staff were friendly and welcoming from check-in to check-out. The location is fantastic—it’s easy to walk to restaurants, attractions, and the Rogers Centre, which made it the perfect place to stay for a Blue Jays game. Overall, it was a great experience, and we’d definitely stay here again."

"Everything was great except the AC"

"Great property"

"👍"

"Fairmont is a really old property. I think its a beautiful historical place with great ambience and character but the hallways smell musty and the furniture is outdated. No real good views. No 24/7 food service and their breakfast items are scarce. There were staff that really try to help and accommodate your needs. We ordered room service and it was good. But overall I wouldn't classify this as a luxury stay. Amanda"

"Personable staff with great service."

"👍"

"The room is so dusty! My family has asthma. Thank God we brought our nebulizer and medicine or else i have to call 911"

"This is by far the most family friendly place we've ever been to. Highly recommend it."