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"Great"

"We had a great time at Hyatt. Lovely views of Niagara falls. Staff were pleasant. They have a shuttle for their offsite parking and located conveniently close to the casino and railway."

"Just close to casino"

"Easy check in helpful staff. Very nice hotel"

"Adequate room for one night, easy walk to Clifton hill. Had to park off site. Had to pay for parking."

"Travelers be AWARE !!!! Do not at any cost book this hotel . They will nickel and dime you for everything . Old rooms , nothing works in the rooms . Filthy so dusty that you will have an asthma attack if you stay . Fridges don't work . If you are going to stay make sure you take before and after pictures of everything you do . Do not book at the spa . Don't accept the bathrobe they give you . It's a scam. Once you accept it and return it they will hit you with a $120 fee . Nothing is done...

"I liked the discount tickets very much."

"We had an excellent stay at The Tower Hotel in Niagara Falls! From the moment we arrived, the front desk staff was incredibly welcoming, friendly, and accommodating, making the check-in process smooth and enjoyable. Our room was impeccably clean and very well maintained, which made our stay even more comfortable. We also really appreciated the transfer shuttle from the parking lot—it was fast, convenient, and readily available whenever we needed it, making parking completely stress-free. The...

"We arrived on weekend, parking was full, were sent to lower level - underground, for which the driveway was under repair or being redone, it was extremely tight, just a bad experience for parking."

"Amazing view from our room. Lovely spa. But there was no place to hang a towel in the bathroom"

"Good"

"Staff very helpful, room was clean, washroom perfectly clean."

"Good location, small rooms and no breakfast. Overall a decent stay but overpriced!"

"Large clean rooms."

"They definitely need a better check in process. Waiting in line for over an hour to check in was not what I expected"

"We had a wonderful stay at the Fairmont Royal York! We did have a couple issues upon check-in however the manager immediately handled the situation. The rooms were very comfortable, the staff was very friendly and attentive. The housekeeper even knew my name and would greet me every time she saw me. They really go above and beyond when it comes to service. Highly recommend a stay here."

"Great location, wonderful room, great staff. A pool and regular restaurant would have been great."

"The property was unique because it had distinctive features that made it stand out from others, such as its design, location, size, or special amenities."

"Best place to vacation with kids! Rooms are spacious and clean. The water park has lots of features like water slides for all ages, indoor and outdoor pools, wave pool and lazy river. The life guards are always focused on the waters."