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"Very friendly staff, nice.clean room"

"Nearby amenities are good."

"The penthouse had been renovated and had a great view of Niagara Falls. The room was pretty small and the bathroom was tiny. The room was air conditioned and clean. Parking was off site so they had a shuttle to take you to your car. I found the food and coffee at Ihop in the hotel was not very good compared to Ihop restaurants outside."

"Clean rooms, really nice staff, breakfast is far better than any others I have had in Toronto."

"Beautiful room, friendly and helpful staff, and all the amenities you’d need in the hotel but also within walking distance of absolutely everything you could need. They have deals at the restaurant downstairs to bring up to your room, which was the more cost effective option to room service at hotels. First time at the Chelsea and it is the new favourite! Actually preferred it to the Fairmont, and for the very reasonable price, that literally can’t be beat. Will be returning!! Thank you to staff...

"We recently stayed at this hotel and overall had a very good experience. We stayed in a suite with one bedroom, a kitchen, and a living room with a sofa bed, which was very spacious and comfortable. The toilet/bathroom was very clean, beautiful, and well-maintained, and there was no bad smell at all, which we really appreciated. However, there are a few things that could be improved. The pillows were extremely soft, which may not be comfortable for everyone. Another issue was with the sink area....

"The shower was extremely small. I am only 5 ft but my husband is 6ft and it was difficult for him to move around. The bed was comfortable, but the blanket or comforter was really thin."

"Place was great. We were close to everything and the room view was amazing. Definitely will go back!!"

"Good experience"

"The rooms are a bit dated and we were put on a lower floor which made it hard to have a full view of the falls. Breakfast food was good, but we waited for a long time to be seated even when we saw empty tables in the restaurant."

"Staff were friendly great place to stay close to everything"

"First time and it was very clean and all the staff were very nice and friendly! We will be coming back!"

"Very accommodating and fl cir to meet my needs with an early check in request "

"La atención de la llegada no fue muy buena experiencia."

"Rooms need updating"

"Great value, good location if you’re travelling by automobile."

"Didnt eat breakfast cause i ate burgers for lunch n it didn't taste good at all so i didn't want to try breakfast. "

"Clean room and kindly staff"

"Clean room. Amazing view. Enjoyed. Will definitely recommend."

"Beautiful place. Large rooms Comfortable bed. Very clean and maintained Super friendly staff"