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"I like everything about this hotel"

"Bel hôtel, bien situé à plus ou moins 2 km de marche de la tour du CN."

"Friendly and knowledgeable staff from front desk to the bell hop and valet. Latter two were excellent. Yes, 70$ for valet is pricey but the service was in effect until 400 pm day of checkout, which is good, and the crew knew their job and were happy to answer any questions."

"Well done"

"This was our 1st time at this hotelin Canada. The rooms are way up in this tower so they are small but we wanted one with the full view of the falls it didn't disappoint, they have 3 of these rooms. You go up a elevator to get to your rooms and the hallways are narrow and you are actually going Around inside the tower to get to your rooms but we had a spectacular view! It did not disappoint. If you are wanting your vehicle close by its not but it is in a closed lot and they have a shuttle...

"L’emplacement était idéal."

"Customer service was good, but a bit on the rude side."

"Excelente servicio, muy recomendable"

"They seized our rooms on very short notice (4 days) to be available for potential victims of flooding in another region. I received a phone call at 10PM from an unidentified number doing so. They would not help us to re-book in another property or even another city even after reaching out multiple times to the local property as well as to Wyndham corporate to try to find alternative accommodations. I fully understand that emergencies happen but you should also try to help your customers to...

"The room was being renovated and therefore only 1/2 finished. There were no tables, no desk, no TV console, lamps or art. Just beds, 3 chairs and nightstands. And the AC didn’t work. When I asked for a credit, they said they couldn’t do anything. I should have been told when checking in."

"The room was nice, we couldn't figure how to get the jet tub to work because the controls are behind a door that we left open. We also wanted to do room service, but no menu in the room. We called down to have one brought up, but after an hour we just went downstairs and ate at the bar. View was spectacular, over all it was a good trip."

"Room was spotless and staff very friendly"

"The establishment has a pleasant atmosphere, is clean, and the staff are friendly. My only concern pertains to the gym, where some of the machines are broken and not operational."

"Rooms are small"

"The staff were all very nice and the property was clean. What was very ridiculous was that you have to pay for parking. When you go stay at a hotel you oay for the amenities, this includes parking. You have to pay 50.00 per day to park your car then try to find a space. They rent out parking to outsiders and make the guests struggle to find parking. Then for a hotel that size they only have 3 handicapped parking spots. You have to request beds be made and fresh towels or they do not...

"Pool, hot tub and how clean everything was."

"Very beautiful view from the hotel room, very comfortable spacious room, staff was absolutely fantastic at the front desk, only thing was that I found a little strange you could actually see into the other person’s room that was connected next to you from a little window in the corner of the room next to the other rooms balcony. Other than that, it was a fantastic stay"

"There was hair on the wall of the shower and in the tub. There was dust on the phone and side table, the door stopper was missing, the lamp pole was lopsided and was propped up against the wall and the arm chair was used to keep it from falling over. Security was no where to be found to patrol the area and to maintain the courtyard rules of no noise after 10pm. Understandably, that this is a family friendly hotel, however, maybe a section could be for individuals that have older children or no...

"We've been coming to this exact location for years. The best GWL around. Family always has a great time!"

"Place was very nice and staff was very friendly although we got conflicting information regarding the shuttle to the airport. The casino is attached to the hotel so you have to be mindful about letting children roam free in the lobby. Alll and all we had a very nice stay and would recommend to anybody."