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"Excellent location!! The hotel is beautiful!!"

"Clean room"

"They are short of staff to clean the rooms"

"It was close to hospital that we had to deal with. Room was clean and staff friendly"

"The beds were super comfy and staff were very patient, friendly and resourceful. The only really small issue was that some of the vending machines were out of order or had some technical issues."

"Beautiful view from our room of both falls!"

"Our room was really nice and spacious with a very nice bathroom. Water pressure was amazing. No complaints."

"Our view was exactly what we wanted! Wasn't to happy when we went into room opened fridge there was melted ice cream in there. And bathroom was not like the picture it was small"

"Clean room, horrible bathroom"

"It was good until the electricity went out. We kept being told it was coming back on after 15 hours we were told it wasn’t coming back on. We had to find a new hotel and walk to a new place. No efforts were made to accommodate us. Not a happy traveler"

"The pool is not good"

"I would easily give this hotel five stars, except for one recurring issue. Leaving dirty laundry bins in the hallway next to the elevators 24/7 was an eyesore and felt quite distasteful. Aside from that, everything else was fantastic. The food was great, the service was marvelous, the fellow guests were wonderful, and I truly enjoyed the atmosphere and location."

"Great location. Nice rooms. Would stay there again. Parking is too pricey!"

"The hotel provided ample parking. Absolutely loved it!! Not a big fan of the Casino! Other than that, really enjoyed my stay."

"Really nice staff upgraded us and good events"

"Everything was wonderful"

"Beautiful location! the hotel was very nice and the staff were very attentive and helpful. The restaurant in the hotel is also great if you're looking for a quick bite or a drink. I love how close Eaton centre and major food spots were. Definitely a great choice if you are looking for somewhere convenient, lively and clean!"

"Very close walk to shops, restaurants and Clifton hill. Staff was friendly. Overall the room was spacious and basic amenities is there. But one thing is wish the bedding can be more cleaned."

"all"