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"Got incorrect pool information from the concierge. TV remote didn't work well. AC really loud. Breakfast overcooked."

"My wife and I like everything about this property and plan to stay there again."

"The location of The Oakes Hotel is excellent, and the proximity to Niagara Falls is definitely a major advantage. However, the condition of the hotel was disappointing. The property is quite old and feels poorly maintained. The rooms and common areas are outdated and would benefit from significant renovations and better upkeep. Given the condition of the hotel, the price is simply too high. I expected a much better overall experience for what we paid."

"We stay 2 days but they don’t change the bed sheet. For the following days"

"It’s old"

"Airport shuttle - 6am didn't happen as driver called in sick. No sub; I had to get a taxi to airport. Labor dispute - total disruption of getting into the area. All entrances are blocked by the picketers; allowing only one car to go in every 10-15 minutes. We waited 1-1/2 hours to get our vehicle into the grounds. Others much longer. Rooms were large, very clean. Complimentary coffee and water in each room. Staff was extremely welcoming and helpful."

"Hotel is o.k. for the price. The waterpark is mainly for young kids."

"Beautiful views and convenient and nice stuff"

"Great view of the falls"

"Location"