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"I booked a king bed with city view. The room was dark, the drapes pulled back revealing another building (no city view). We looked and couldn’t find the remote for the TV. We called 3 times for a remote but nothing. Went down to lobby to complain, waited an hour…. Still no remote. One of the other room door was open so we borrowed that remote only to find out our TV wasn’t working properly. We went to our concert, got back to the room at 11:30pm and there was a note asking if we wanted to...

"Good view but expensive for what it is."

"The room was clean and relatively quiet. I thought the firm bed was quite comfortable, too. For "breakfast", there was free coffee or tea. Not a big issue, with Applebee's serving breakfast right next door. It was a shock to pay $50 Canadian extra per night to park, but the hotel allows in-and-out. Similarly priced parking lots did not offer that. Not the hotel's fault, but cell phone service is really iffy around Niagara Falls, so I was hoping for a solid wifi signal in the hotel. It...

"Ok experience, centrally located."

"All around good experience. Good location and friendly staff."

"Booked a 2 Queen room for my mum's birthday.. had dinner at the Keg downstairs and than a jaunt at the casino.. she is 80 and uses a walker wheelchair and everything was easy to get to which is important. Overall, had a great night and would stay at the Wyndham again. Nice hotel close to all of the action."

"Very clean room, great staff very expensive"

"I booked for 3 people but we were given 1 king bed which is quite small for us. I like the proximity of hotel to the falls and other attractions. The observatory is a great spot to view the entire falls."

"The hotel and the staff were all great, no notes on the location and hotel itself. There were just two things that were annoying (but even with these the experience was good overall, these are just some things that could be worked on). The room my group and I stayed in, however, had weak air conditioning during a weekend that was overwhelmingly hot and humid. At least we had air conditioning, but the output of it was disappointing unfortunately. The only other thing that was problematic were...

"The hotel's location was perfect, with breathtaking views of the waterfalls from our room. The room itself was clean, and the maintenance was top-notch. However, the couch wasn't foldable, making it difficult for our family of three adults and two children to stay comfortably. The breakfast buffet was incredible, with a wide variety of delicious food to suit all tastes. The staff were always friendly and helpful, and the room service was prompt and efficient. I would definitely stay at this...

"The pool and an elevator of the building we stayed wasnt working, there was live cockroach in the sofa bed. Overall the experience was good and the staff was helpful but these couple of things made the experience and our sleep a bit disturbed"

"The room had an excellent view over the falls and overall it was a great experience. We’ll come back."

"I booked the suite with 2 rooms :king and queen for my family , me and husband and my son . I also paid for extra guest fee . But by the time we got there . The suite turned out 2 queen bed . I noticed to receiption and was explained , the room size is the same ,just the bed was smaller . We travelled with 3 families and had the same booking with mine . Their suites are bigger and king bed with queen bed .this disappointed me"

"Could of used a bathtub and a do not disturb sign. All good other then that."

"Very welcoming staff. Terrific location. Walk to any game or theatre. Love this hotel."

"We booked on Expedia at 2am as we had just arrived at Pearson airport. The hotel refused to give us a room, and said we would have to wait till 11am."

"Great location! The direct connection to the water park was a huge plus. One thing to note, though: the elevator doesn’t go to the level with the skybridge, so if you’re traveling with a stroller, you’ll still need to navigate stairs. We requested a crib and extra bedding before arrival, but neither was in the room. We mentioned it again the following day and, unfortunately, still never received them. As a result, our little one ended up sleeping in our bed. The biggest disappointment was the...

"Cool place."

"Nothing new."