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"Our magnificent view of both falls, 3011 right at the elevators easy access going down"

"I have made two reservations and requested the front desk to make sure to stay in the same room for entire stay, the person in the front desk helped to upgrade my room and told that I can stay in the same room for entire stay however on the last day of the first booking they asked me to vacate the room and kept language in bell man service and gave the new room. This was bad experience in our anniversary day. All our plans was disrupted and we were disappointed."

"Just close to casino"

"Very nice and will come back"

"Todo muy bien buena ubicación"

"Travelers be AWARE !!!! Do not at any cost book this hotel . They will nickel and dime you for everything . Old rooms , nothing works in the rooms . Filthy so dusty that you will have an asthma attack if you stay . Fridges don't work . If you are going to stay make sure you take before and after pictures of everything you do . Do not book at the spa . Don't accept the bathrobe they give you . It's a scam. Once you accept it and return it they will hit you with a $120 fee . Nothing is done...

"Very nice hotel"

"We had an excellent stay at The Tower Hotel in Niagara Falls! From the moment we arrived, the front desk staff was incredibly welcoming, friendly, and accommodating, making the check-in process smooth and enjoyable. Our room was impeccably clean and very well maintained, which made our stay even more comfortable. We also really appreciated the transfer shuttle from the parking lot—it was fast, convenient, and readily available whenever we needed it, making parking completely stress-free. The...

"We arrived on weekend, parking was full, were sent to lower level - underground, for which the driveway was under repair or being redone, it was extremely tight, just a bad experience for parking."

"Amazing view from our room. Lovely spa. But there was no place to hang a towel in the bathroom"

"The pool area was not clean"

"Went for 5 nights. Initial room had the shower tub back up. Changed room after 2 nights as they weren’t able to fix it. The room also had a horrible mattress in the sofa bed. Second room was slightly better. But it did not have a laundry unit like the first one. Shower curtain wasn’t fixed to the wall so it kept falling. Rooms need some updating."

"Clean room, great Staff!"

"Large clean rooms."

"They definitely need a better check in process. Waiting in line for over an hour to check in was not what I expected"

"Rooms quite small. No lock box. Fridge was useless because completely packed with purchase items."

"Great location, wonderful room, great staff. A pool and regular restaurant would have been great."

"The property was unique because it had distinctive features that made it stand out from others, such as its design, location, size, or special amenities."

"Best place to vacation with kids! Rooms are spacious and clean. The water park has lots of features like water slides for all ages, indoor and outdoor pools, wave pool and lazy river. The life guards are always focused on the waters."