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"Great hotel. The rooms are spacious. Lots of amenities around. You are 6 mins from Niagara Falls."

"The tv wasn’t working and room didn’t have any lock"

"No"

"Big hotel but easy in and out tanks to 3 sets of elevators for different floors."

"Great experience"

"NA"

"Loved the location, it was near the falls and restaurants. Did not like the summer bug in my hotel room ."

"The staff was so nice and quick to help. The view from our room was incredible, part city view, part falls view. Definitely would stay again!"

"Carpets needed cleaning, better water pressure, paying for hotel and parking fees charges were excessive, more coffee and bathroom products"

"Housekeeping staff is great. Food service staff did well too."

"The staff was great everything Was good"

"Actually the property was very well kept however, there was a thunderstorm and unfortunately it took the lights out for the night and the entire next day we had no hot water no lights no television nothing. Everything was reserved and paid in full through a third party which is Expedia we have not been able to get a reimbursement for 1 day from Expedia."

"Great place"

"I stayed here for a 1 night stay, and have stayed at this location multiple times. I am making this review so people are aware of the situation I was in the last time I stayed. There was in fact mould all over the curtains of our room when we checked in, and was not offered a new room until we had to ask. They offered to clean it… did it need to be cleaned? Yes. Is mouldy curtains something that can be properly cleaned quickly? No… staff was super kind, but no reimbursement or anything for the...

"The staff were amazing as they always are. However this time our stay was dissapointing at best. We had to switch rooms because 514 is where souls go to die. It's a darker room with limited lighting and not at all as nice as the other rooms on floors above it. Really needs more light and a room makeover. We had significant trouble with room service. 3 times they sent the wrong order. For the prices they charge, you would expect for them to get it right."

"Nice health club"

"I did not like the staff… checking in was the worst! If you had a genuine question they seemed like it was a burden to answer you."

"The waterpark is fantastic, will go back again."