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"The room wasn't cleaned when we checked in and there was lots of trash inside the bin , during the night of our stay the ceiling was leaking and they told us they will send the staff but this never happened."

"I’m"

"Muy viejo y desgastado"

"The room was very nice and clean however housekeeping came very late in the day and we spent a couple of days waiting for them to finish so we could get in our room!!"

"Friendly and helpful front desk staff. Amazing view of both falls!!! Breakfast was expensive, but very large portions, so we shared a meal easily. View from breakfast was amazing!!!! Love this hotel."

"Great, family friendly hotel. We got 10th floor jr suite that overlooked the Clifton hill and had partial waterfalls view, watched fireworks from the room at night. It’s on the expensive side but worth it. Breakfast buffet was just ok, probably could skip that next time but it was convenient to have the option right there."

"Just a greedy hotel"

"We enjoy"

"Great easy location to Toronto general. No issues parking at the hotel. Terrific staff"

"Everything looks nice, so close to the Niagara Falls my family and me we really enjoy every day n this beautiful place I want to come back"

"The room was awesome. But it would not cool down in there. The thermostat was set at 22 when we got there in the early afternoon. We turned it down to 19 and left until 4:30. When we came back it was still reading 21/22 and felt very warm in there so we turned it down to 17 and left for evening. When we came back at 11 it was still reading the same and would not cool down. Something wasn't working. Otherwise everything was great."

"Nice, well-appointed rooms and great breakfast buffet."

"The breakfast had plenty of selection for its purpose"

"When you stay at a hotel. They should not charge their guests parking fees. This was outrageous. It was expensive without paying for parking. This should be an amenity. The views were spectacular. The room was cozy bed sleep amazing. Staff was helpful."

"Sehr zentral gelegen."

"I thought the Staff was Amazing! Great Check in. Made our stay feel very special!"

"Dated hotel, but great location. We are a family of 5…having enough beds for each person is 100% why I booked here. We used the waterpark, so the bridge linking to it was also a plus. Perkins for breakfast downstairs in the hotel was great.(ask hotel front desk for breakfast deal)"

"Great hotel in a central location. Only issue was that they gave another guest the same room and they walked in while we were napping. Thankfully the hotel acknowledged their error and apologized. Hotel comp’d us a bottle of wine for the trouble."

"Clean and large rooms, Breakfast bar is clean , not much choice to choose from, very expensive. You have to go out for good breakfast."

"This was the best family trip we have ever had!"