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"The room was very clean and had a nice view of part of the falls. I especially loved the jet tub overlooking the falls, it was a great way to relax. The location is excellent, with easy access to attractions, restaurants, and shops. The only minor downside was that it took a while for the room to reach a cooler temperature after we arrived. Other than that, everything was great, and we really enjoyed our stay."

"The room was ok. The bathroom was the size of a closet. The window/door was so thin you could hear people talking on the street from the 7th floor. Elevators were a little confusing at first because there are so many. We waited for almost 25 min to get on an elevator because of how slow they are. Staff was great and answered any questions we had. The hotel itself was very nice and upscale but the rooms lacked what the rest of the hotel had to offer. We did not eat at the restaurant because it...

"The room was not properly maintained, with garbage left uncollected and no microwave provided. Considering the high room rates and the additional $50 per night parking fee, the stay felt overpriced. Although the view was enjoyable but not worth the prcoe, it did not make up for the lack of cleanliness and extra charges. Overall, my experience was disappointing, and I expected much better value for the price paid."

"Este hotel tiene una ubicación perfecta,cerca de todo ,limpio ,muy lindo."

"You’re paying for the view and location. Worth it if that’s what you’re looking for. They don’t clean your room unless you ask. I’ve ever experienced that in all my travels. Complimentary waters also just ask. Parking is crazy so valet your car."

"Excellent breakfast and very convenient location."

"After traveling for 6 hours we were told that the hotel was booked due to flooding in another part of Canada. We were moved to a different hotel. Hyatt Regency and our room was nice. The view was amazing!"

"Very clean and excellent staff. Slow elevator, inconvenient parking and the pool was overcrowded"

"breakfast is not great for the price"

"great view. helpful staff. The bar was also great"

"Staff very friendly and helpful during my first stay there. Very nice!!"

"Great place! Everything was amazing and the buffet for breakfast is excellent, just like a resort in the Caribbean !"

"Sticker on bathroom window for make sure you latch door and lock sliding door when you retire The sliding door lock was broken? Picture show 2 pools both were closed? Would not have booked there if I had known that"

"I saw a bug( I don’t know it’s a bed bug or some other bug) in bed and reported to reception (around 10 am) to change the bed sheets while going out. They dint change till 6 pm and I have to instruct them to clean the room when we are going out in the evening. There is no kettle or microwave in the room. View was good and property was well maintained."

"Clean room"

"Everything was great"

"This property is definitely a family friendly, staff is courteous. Hotel charges for Parking but didn't find the parking spot till late evening. Parking should have a designated parking spots for pickup truck as once they are parked one cannot park or back up in the spot behind them. Room was okay, matteress were brutal with spring sticking and poking you no matter which ever side one lay down. When I went to complain about it at the front desk no staff was available later in the night I feel...

"Appreciated as usual CS excellent suite choices and pricing, downtown location with parking, walking distance to Eaton Center. Welcomed added complimentary breakfast in lovely restaurant given busy schedule during our short stay."

"Well maintained facilities"

"It was fun, very expensive but fun. Very clean and comfortable but you can hear kids running up and down very early"