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"Hotel was clean and comfortable! Close to casino and falls ."

"Overall very good"

"We had a Fallsview King room. The room was spacious, comfortable and clean. The only thing I missed was having a bathroom sink with counter space. This room only had a pedestal so there was no room for toiletry items. This is an older hotel so nothing fancy but it was great for our stay, close to walk to everything we wanted to do. Could use a hospitality area on the main floor. We saw several families trying to eat breakfast or lunch in the lobby area which really isn’t designed for that"

"Clean and fresh smelling room"

"The location is very good, the staff are very friendly. There is only one laundry so not so great. I hope they get another laundry set. As the overall the hotel was very nice."

"Nickel-and-dimed at every turn -> Asked for dry towels? Extra charge. -> Asked to extend checkout from 11am to noon? Another $50. Then I waited 25 minutes just to check out because there was only two persons working the front desk. Save your money. Don't pay to stay longer on the premises, because you'll end up waiting in line anyway."

"Internet is terrible"

"Very clean and comfortable room. Good location close to lots of restaurants and short walk to shows at Fallsview Casino. Nice observation deck on the 25th floor offers a great view of the falls. Only small drawback is the lack of parking on site. You can self drive to the nearby lot about 1 kilometre away and take a shuttle back for 35 dollars or a valet will look after the parking but charge $100."

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"At the time of checking in the first clerk did not want to help us because we use tap on my phone for credit cards and one clerk said it was nothing she can do and they did not have tap tap and we said we travel from the US to Canada and another clerk stepped up and helped out and come to find out they did have tap that was the only problem other than that, everything was great they even upgraded our room."

"excellent location, close to everything in the village."

"Great view of the fall"

"Ok trip while having to be in Toronto for a couple days."

"Comfortable beds. Clean hotel. Bathrooms are a little small but no problem. Overall great experiences. Have stayed here many times before."

"お部屋のクリーニングをお願いして、わかりましたーと感じよく返事をもらって、部屋を出たのに、カップやタオルはないし、ベットのシーツは置きっぱなしだし…という日が一日だけありましたが、あとはとても良かったです。ロケーションもいいし👍"

"Nice room, clean and no checkin surprises"

"Great location! The direct connection to the water park was a huge plus. One thing to note, though: the elevator doesn’t go to the level with the skybridge, so if you’re traveling with a stroller, you’ll still need to navigate stairs. We requested a crib and extra bedding before arrival, but neither was in the room. We mentioned it again the following day and, unfortunately, still never received them. As a result, our little one ended up sleeping in our bed. The biggest disappointment was the...

"Would stay again"

"The room was pretty clean. I found some gummy looking substance on the frames of the beds. I couldn't tell if it was a contraption for ants or forgotten candy. Aside from that, the room was good. The beds were comfortable and so were the pillows. There is a lot to do on the premises in terms of activities but the buffet isn't that great and a lot of the food is overpriced. Bring your own snacks and drinks, and eat out or order Uber for main meals, if you can - both are still cheaper options in...