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"I prepaid for my hotel stay, but when I arrived, I was informed that the hotel was under construction and undergoing renovations. Instead of receiving the room I had booked, I was told to stay at a different hotel. I had specifically booked a room with two queen beds, but the replacement hotel only provided a room with one bed, which was not what I had reserved or paid for. This caused significant inconvenience for my family. If a hotel listed on your website is under construction or unable to...

"All staff unrespectful"

"Excelente servicio y ubicación. Lo único que no me gustó es que el desayuno no está incluído."

"The room is clean but the staff specifically front desk lady, shes main and she thinks and act like a boss. buffet for breakfast the lady who serve as is not good. And its not like in the other hotel the coffee and juice is unlimited. But in this hotel you can only ask once and after if you ask 2nd time your going to pay for it. The parking lot the gate is not even working if its raining but still charge us $15 a day. The extension parking lot is you need to walk couple meters.over all...

"Very nice rooms, and friendly staff. I have stayed before. However, it proved to be difficult at night with a large accumulation of small moths in the room. Very unsettling. The pools, especially the outdoor, closing at 9, was disheartening. I would not stay again, especially for the $400.00 price tag."

"This was a great hotel for families. The furniture was sturdy and easy to clean and the view was stunning. The kids loved being able to see the falls and the nightly fireworks. The pool was a great amenity, however it was rather dark since the windows were covered. One downside was all the extra fees and breakfast not included. But the staff were helpful and friendly and the rooms well stocked with pillows, soaps and towels."

"Loved the stay"

"Was a bit skeptical after reading some of the previous reviews but my experience was GREAT! The room was small,but not a big deal for us. Hotel and rooms were clean, friendly staff and in a great location!! I’d definitely stay there again when visiting Toronto!"

"very good place"

"Nice"

"The one thing I would change, update the room to fit the property!"

"Matelas pas confortable Draint de douche remplie de cheveux Parking pas inclut et espace restreint"

"A"