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"very awful staff. They misled us to buy a promotion and then charged us for the full price and did not take the responsibility of that."

"Close to shopping and dining. Price point was great for downtown Toronto. This hotel will be my go-to for future stays in Toronto."

"Good evening, this was my third time staying at this Hotel. The staff was super friendly, I love the convenience as everything is in walking distance. View was breathtaking including the fireworks. Would go again! Was unable to turn off a/c, power on-off not working freezing cold in the room. Missing my shower cap used to be there, shower must have not been cleaned properly as soap from previous guest was in the soap holder."

"The room was clean enough to stay with a good price and having a good view. The river view means the room is between floor 4 to 7 and you can see the falls behind the trees. The fall view means the room is between 7 to 18 which gives you a clear view of both niagara falls and American falls. Floor 14 has a few benches infront of the windows that provide a great view but unfortunately only 2 are clean enough to be good for a photo. There is a 30 min walk from a very steep road to the fall or a...

"Superbe hôtel pour voir les chutes. Étions au 28eme étage. Par contre le parking est cher. 40$ de minuit à midi. Le seul avantage est que les chutes sont juste à côté, et que l'hôtel a des réductions sur les restaurants aux alentours. À pars ce petit bémol le personnel est serviable et gentil."

"Great location. Staff were friendly. Pool was nice. Very good value."

"Tout apprécié Déjeuner très varié et très bon"

"Excellent Hotel"

"The Wyndham transferred me to the Hyatt for some reason. The team at the Wyndham were very nice and helpful, making the transfer very easy. A few weeks prior to arrival, I called the Wyndham a few times and their people were always polite and helpful in answering my questions. "

"Good hotel overall. Unfortunately, the room we originally booked was unavailable at check-in. However, the staff and manager, Luca, handled the situation professionally and upgraded us to a room with a Fallsview for the inconvenience. The team was very accommodating and made a genuine effort to ensure we still had a great trip despite the issue."

"Very good breakfast, friendly wait staff, outstanding location.."

"We got suite 916 for a really good price. We discovered upon arrival that was because they are doing construction. It looked like some painting but no work was done while we were there so it ended up being a really great deal. Our room was great. There were only two small complaints. The plug on one of the nightstands was not working and the bathroom set up does not allow for much movement when the door is open. We enjoyed the underground PATH access from the hotel and enjoyed the...

"Nice property, on right place. Sound proof between room is not ideal."

"Everything was good"

"Overall good"

"The room was spacious with kitchenette and beautiful view from our windows balcony!"

"AC was not working that well. Great location. Good Parking in the garage."

"Super dingy hotel. When we checked in they checked us into a dirty room, then moved us to a cleaner room. Things were still super rough. Parking is crazy and hard to manage. Quiet time is 10pm which I feel is super late for a kids hotel… kids were screaming and running around until 10pm knocking on doors disturbing everyone. If you have littles who can’t sleep with noise like other crazy kids this is not going to be the place for you! They have windows that show you each court yard which is...

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"Clean spacious rooms staff were very helpful"