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"We stayed for one night. Good view of the Falls was very impressive. Staff was polite and nice. Bathroom was not clean enough as we expected. Coffee maker needed to be cleaned specially inside of water reservoir that we made ourselves. In total I give point 4 of 5"

"We stayed at the Chelsea Inn hotel several times and each time it is very clean and the stop is helpful and hospitable"

"We stayed on the 15th floor, our room had an amazing view of the falls. We paid for the view and Jacuzzi tub in the room. Both of those were better than expected. As for the room itself, if you took the view in the hot tub out of the room, I would never consider staying at that hotel. The wallpaper and the walls were peeling, the air conditioner, and bathroom vents were clogged with dust. Outdated room with an amazing view. With some updates to the room that could be one of the nicest...

"Very near the falls. Has a lot of restaurant options. Large rooms. Greatly priced. Overall a great experience."

"Great location and upgrade to a falls view and seeing the fireworks from our room was amazing!"

"The bed should be more comfortable They should spend $50 /room and get some mattress toppers The linen was clean but the comforter had seen better days ,again a cheap fix.Alsoa soap dish in the bathroom is pretty basic stuff."

"Rooms are old, clean . Housekeeping was great. Perkins was filthy, toilets , female bathrooms all full of stool. Saw a group from the US say no one go in there. I had to use facilities. No functioning toilet. Garbage on floor."

"I wish there were zero stars. The staff are so low-class and inconsiderate. Took 3 hours to enter the hotel due to the security being on strike. The staff could not care less. We were prisoners; if we left, we could not get in for many hours again. $450/room and treated like trash. Ruined our entire stay with extreme bitterness and inconveniences. Food was awful. Internet were offline every 5-10 minutes. Totally ridiculous."

"I loved the charm of this hotel. The access to the train, its amenities and proximity to other Toronto stops is great."

"Staff was courteous, helpful and friendly. The valet service was excellent. Great stay..."

"Clean"