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"The property was clean and the staff were great. My room was upgraded and had a beautiful view of the Canadian side and US side of the falls. One downside was that the air conditioning in the room was quite loud. Other than that the room was great and the bed was comfortable."

"Shady practices to first give a room on their extended area and then lure you in to pay for upgrades to better rooms. Their listing doesn’t mention that. Room quality for the extended area is motel grade."

"A great family-friendly hotel downtown Toronto!"

"This hotel had some great pluses and a few minuses. It’s in the heart of the falls area, very walkable to many things! Its parking is pricey, but attached to the hotel is nice. Our room was clean but the AC was leaking into the room below us and our floor was wet during our stay."

"Good location and good value, nice pool. Pool heater was broken"

"Awesome"

"Happy "

"The room was great. The breakfast at the Reign was amazing"

"Terrible hotel I’ve ever been to. Bad customer service."

"❤️"

"I liked that there was no carpet in the hotel room or hallways. It is clean and helps people with allergies. Family sized rooms are great as well. Many food options and even at 9pm we were able to get pizza from the restaurant on-site. Everything was great!"

"Good for the value"