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"I had booked Oakes Hotel but we were switched to Hilton. I don’t know how nice Oakes Inn is but when I called reception regarding the text message about moving to Hilton, she was very polite and helpful. I booked a fallsview king bed at the Oakes and we got a really nice room on the 31st floor at the Hilton."

"The room was great, view incredible. Staff very helpful. If you need anything, text them and you’ll have it. Elevator problems the first day that made for long waits but fixed the next. Very close to everything."

"Very good！"

"Great hotel"

"Great place for kids"

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"The lifeguards were very diligent, it felt safe for the kids!"

"We got a fallsview and it’s was worth every penny!"

"The hotel was very close to downtown Niagara Falls, and within walking distance of the falls. The hotel was clean and comfortable. Our grandsons were looking forward to using the hotel pool, but unfortunately the pool was not working the day we checked in. The following day we were booked at other activities in Niagara Falls, and did not have a chance to let the boys swim."