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"Clean rooms. Lighting was a bit lacking. Breakfast options near the hotel (not the cheapest options). Lots of restaurants nearby. Proximity to the falls is one of the main attractions. View of the falls and city from the higher floors is UNBELIEVABLE!"

"Receptionist Vadym was very helpful and informative. Early check in is available with a fee. Coffee, hot water, tea, and microwave are available at the lobby. Pool and hot tub temperature were comfortable. The only downsides were the parking fee was steep and the room had a bad odour when we first entered it."

"Pros: Location, Cleanliness, on site underground parking Cons: Inflated price (double) because of world cup. Bathroom very dated. Parking extra fee $48 and underground parking is very tight to navigate."

"There was an annoying beeping noise throughout the night, and I could not sleep well because of it. Although the bed was comfortable and the room was spacious, clean, and pleasant, the noise significantly affected my stay. In addition, I had to wait a long time to check in, and only one staff member was available at around 8:00 p.m. Several people cut in line, and the staff checked them in before me even though I had been waiting longer. I found it frustrating that there was insufficient staff...

"Easy access to restaurants, shops and view"

"Excellent stay in Niagara Falls! The location is one of the biggest advantages, with Clifton Hill, the Falls, and most major attractions all within walking distance. The hotel was exceptionally clean, and the rooms were spacious, comfortable, and well maintained. The staff was friendly, accommodating, and always willing to help. The facilities were great, making the stay even more enjoyable. Overall, a very convenient and comfortable place to stay, and I would definitely recommend it to anyone...

"Unfortunately the house keeping is poor, they didn’t clean the shower the 2 night I was there also didn’t clean the coffee area neither refill the coffee and tea. Actually they left the empty cups on the table for the 3 days I stayed there. Same with the shower, not cleaned in 3 days. All the other things were pretty good."

"Room was gorgeous staff were helpful, parking was far but they accommodated you with a shuttle for 35 dollars a day"

"Great location and great view."

"Staff were fabulous. Breakfast on-site was good. Lots of options on menu if you didn't want the buffet. Room was clean, quiet and comfortable. We will be back!"

"Loved breakfast voucher. Room clean. Staff super friendly. Perfect location."

"Outdated rooms. Exhaust fan for washroom didnt work."

"Very poorly maintained. Very filthy room. Wish never stayed there"

"Excellent"

"It has the best location near to every thing but certainly not value for money. We booked it in hell lot of money for 3 days and to our surprise breakfast was not included. Well I will not suggest anyone to stay here."

"Great location, lots of activities, nice rooms and pool area."

"Arrived 25 min early and completed the check-in process but had to wait for the room. When returned there was a long check-in line but eventually the staff got someone to distribute the keys to those waiting for their room."

"Stuff was extremely helpful and very professional Amazing breakfast with many choices of different kind food Very clean rooms , gym great and clean , Cozy lobby with great coffee and drinks Would Recommend 100%"

"Great Hotel right across from the train station. The rooms are a little small but the location is first rate. Try the in hotel restaurant (The Reign) for an excellent meal."

"This place was not worth what it cost for the stay. There was a terrible smell in the hallways that was almost nauseating. The rooms are outdated weren’t cleaned well at all. Thankfully I always travel with cleaning products! I spent the first 10 minutes wiping things down and picking up someone else’s hair. Kids were using the square courtyard hallways as a running track all day long, there was staff right there that never said a word to these children or their parents. The doors were...