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"Good"

"Overall, it was a great experience staying at this hotel. Room was clean and spacious. The staff was well organized and kind. Quick and simple check in and check out process. We loved the perks of having a full window view of the falls, made our anniversary even more special. Location is very convenient, it was connected through pathways with restaurants and amenities shared between hotels. We didn't have to go out in the cold weather. We would stay again!"

"Reception agents were friendly and personable. Lobby and rooms were clean. Room ventilation units were on the noisy side. The mattress was comfortable. One disposable coffee cup was offered per occupant and apparently one can request a real mug from reception instead. That would have been preferable from the onset. Half the cardiovascular gym equipment was out of order. Bring your own reusable water bottle for the gym water fountain as there are no disposable cups available. Ample pool towels...

"Nice"

"Location is good. Room was spacious. Bathroom needs upgrading Room could have been cleaner"

"We loved our stay, staff, amenities, and the historical feel was amazing"

"The building was very unique, room was clean and comfortable, my only issue the coffee maker was not working. Staff was very polite."

"Good location, excellent staff, comfortable room,"

"The view of the falls from our room was amazing. That was the only good thing about staying in this hotel. The bed was hard and uncomfortable, the linens were clean and the comforter was cozy. We had the Buffet Breakfast at $37 per person and it was all cold. The only thing hot was the made to order omlet station. We received only a rather insincere appology. The spa had no openings available and limited hours. I didn't realize that the Valet charge was per night. So I ended up with charges I...

"Great experi3nce for my.daughters 12 bday!"

"There is no smart tv the hotel is very very old Some if the ice and vending machine is not working . Just be sure when you booked its not FALLS VIEW it a REVIER VIEW which is totally different"

"Centrally located. I was there for an extended stay (10 days) and the staff is absolutely wonderful. I cannot say enough about them."

"A"

"Rooms were clean. Rooms were small (2 beds) but adequate. Parking is not usable for anyone with a SUV or Pickup Truck or Van (5’7” clearance)"