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"Unfortunately, we just had one of those trips. I don't feel this review represents my normal Hilton experience. But we had numerous issues with our stay. The biggest one we couldn't use our shower for a day and a half. It was only scorching hot. We finally asked for maintenance. They came and fixed it while we went for breakfast but we had to call again. He was there very quickly and explained that we had to run the cold water tap to bring the heat of the shower down. LOL. But it...

"Top notch location, view, value."

"Kids slide and location oh hotel exelent"

"Excelente Servicio, excelente limpieza y personal super amable y atento y el desayuno excelente y variado. Quiero regresar Ya!"

"We had the best time!"

"Clean room clean washroom and very helpful staff and quick check in"

"The view of the falls were magnificent!!!"

"The room was clean. The staff was helpful, especially Stevie. The guy who works in the parking lot. He was knowledgeable, recommended some really good restaurants, and gave me clear instructions on how to walk down to the falls. Breakfast at IHOP was extremely expensive, even with the $15 coupon that the hotel provides, US$65 for one omelet and a senior plate, 2 cups of coffee😳 Beware that parking has a valet which they call on deck parking. The adjacent parking lot is a bit of a walk. Be sure...

"Let me first start with how absolutely amazing and friendly the staff is at this hotel. Everyone we were in contact with was stellar; Henry and Jing were outstanding!! I cannot say enough good things about them both and would give them more than 5 stars if it was possible!! The hotel room had a few minor issues. Nothing major and nothing to deter me from staying here again. To share the AC unit wasn’t working properly. As soon as it was reported I was fixed rather immediately. It was a very loud...

"hallways smell of mold and dated setup, gloomy. rooms were ok view not so good"

"Very interesting and unique property with the bank vault in the basement - really cool feature! Nice clean rooms. Hallways showing some wear in the historic side. One bedroom with sofa bed - sofa bed mattress not very comfortable, really thin. Not enough bedding, just a thin blanket and one pillow."

"couldnt find anywhere to park all underconctruction..in parking lot for about 30 min to park.finally went in the staff at counter said underground parking.it was a joke barely made it down there all under contruction .couldnt find a way out finally did we had to carry all baggage up the stairs got outside ..then we were back at hotel inside lobby.. very unsafe in there didnt know how to get out..couldnt understand staff at front desk.. trying to get into under ground parking it was brutal..had...

"This hotel has a beautiful view of the falls and is very close to the falls area. Our room could have used some updating as the carpet was worn, but it was clean and comfortable. There is a bus stop very close, and that was very helpful to get to the more distant attractions and restaurants. It doesn’t quite live up to the photos used in advertising, but all in all, it’s a very nice place to stay."

"Excellent service!!!! Staff est super Déjeuner beaucoup de choix Proche de tout"

"Small rooms but excellent location! Helpful and friendly staff."

"No hot water"

"Loved the hotel, casino, restaurant options, and the service of the hotel team! I would definitely return."

"Check-in was smooth and I had no issues with the front desk staff. Unfortunately, the room itself was very disappointing for the price. For over $500 for one night (not including parking, although water park passes were included), I expected much better. The room did not have a microwave, and the TV was not working during our stay. I called reception twice requesting that someone come and fix it, but no one ever showed up either time. While the location is convenient and check-in was easy, the...

"We were so happy with our accomodation and location. Perfect Also the staff were amazing - helpful, friendly, accommodating. We are making the assumption that there is a very healthy culture within the organisation, making for happy employees. We were most impressed. And will use the Cambridge the next time we travel to Toronto."

"It was our first time booking at the great wolf lodge our stay was June 4 till June 7 we loved every minute of it it was easy to find despite being new to Ontario I went with my three kids ages 8,10,12 and each one was having more fun than I can imagine thank you to the staff and everyone involved our stay was most memorable we bought the family wolf pack for $150 for 4 people and got to enjoy laser tag, bowling, pictures, some discounts at certain locations inside the great Wolf Lodge the water...