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"Initially placed in a room with a broken tub liner near the filthy end of the hallway. Paid for a view of the falls and was placed on 3rd floor where the falls were not viewable. Because the room was not maintained I was moved to 9th fl. Where it was much cleaner, nicer, and the view was visible. The hallways are kept up better and nicely decorated on the upper floors.The lower floors are scrappy looking. Amenities are shallow. Reception desk lines were long hotel seemed to be...

"Door was broken. Had to pay for parking which was ridiculous. The property was in a decent location."

"First time checking in Vittoria and I’m absolutely delighted with the cleanliness and how it is walking distance with all the attractions. The staff are very friendly as well. Will definitely book again"

"There is no smart tv the hotel is very very old Some if the ice and vending machine is not working . Just be sure when you booked its not FALLS VIEW it a REVIER VIEW which is totally different"

"Overall bad , but I knew something was be wrong when I get charged right away one the reservation instead I put I will pay on my check in I get charge , the water park was closed, one of my two bedrooms was with old mattress Sunk from being so old that it is, and they simply went to see it and they never changed it or changed rooms or at least apologize they simply were not interested because they had already charged me for the rooms it is not worth it for what I paid the quality may have...

"Not happy with Expedia I should have book direct"

"We had a great stay at Americana Waterpark! Everything was good overall, and the kids had a wonderful time. The only issue we experienced was that the hand soap in our room’s washroom wasn’t replenished. Other than that, everything was great, and we enjoyed our stay! We would definitely consider coming back."

"Wandefull place"

"Everything that you'd expect from a Fairmont hotel. Historic, immaculate rooms. Great views. Fabulous service. The fitness amenities are nothing you want to skip!"

"Location"

"all is good"