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"Parking is very costly, no free water or no microwave or no hot water maker… I will never visit again"

"Bon emplacement, Chambre convenable, propre, personnel d’entretien très sympathique, personnel à l’accueil efficace Besoin d’un rafraîchissement important salle de bain (plafond dégoutant - chambre 2012) Porte patio défectueuse Insonorisation insuffisante Problème d’ascenseurs et aucune indication claire et rapide sur les options disponibles Un des restos était fermé"

"The Fallsview Sheraton was a great hotel/resort. You can't beat the location, the view of the falls from the room was exquisite, there are many food and entertainment options in the resort, 2 pools and direct access to the Fallsview Indoor Waterpark. I traveled with my family (5 people in all) and stayed in a standard double queen - the room was a little small, but we weren't in there except to sleep. The beds were very comfortable, but the pillows were flat. The room was clean, well maintained...

"Clean Rooms, Friendly and well understanding staff and Nice Property and view"

"This was our 1st time at this hotelin Canada. The rooms are way up in this tower so they are small but we wanted one with the full view of the falls it didn't disappoint, they have 3 of these rooms. You go up a elevator to get to your rooms and the hallways are narrow and you are actually going Around inside the tower to get to your rooms but we had a spectacular view! It did not disappoint. If you are wanting your vehicle close by its not but it is in a closed lot and they have a shuttle...

"Great location and very helpful staff"

"Great, friendly service. Breakfast buffet was very good with a lot of variety. Very clean. Bar in the lobby good too."

"Excelente servicio, muy recomendable"

"Check in was a breeze, excellent location a five minute walk to the concert venue, and across the street from the Casino!"

"Excellent"

"Good location for accessing the waterfalls. Gives a very beautiful view of the waterfalls. Their breakfast had a wide variety to choose from. I will book it again if i ever find myself there"

"Overall, the hotel was great! Housekeeping everyday that we were there, friendly and helpful staff, close to many places which was very convenient, and the view from the room was amazing. Would definitely stay there again!"

"I expected the room to be a bit cleaner. The elevator didn’t work properly, which was inconvenient. On top of that, during check-out I was informed that I would be charged for parking. It’s pretty unreasonable to stay at a hotel and still be charged extra for parking. Overall, disappointing experience."

"no"

"Highly recommend"

"Room was clean but dated. "

"Staff family-friendly"

"Everything perfect except for the The mattress and pillows that are terrible."

"Place was very nice and staff was very friendly although we got conflicting information regarding the shuttle to the airport. The casino is attached to the hotel so you have to be mindful about letting children roam free in the lobby. Alll and all we had a very nice stay and would recommend to anybody."