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"A very clean hotel with great customer service. The breakfast buffet was great each day with nice assortment of food. The caricatures of the hotel come around and meet the kids and they have activities planned. The beds were smaller than we are used too but overall was a great stay. Waterpark is alot of fun"

"Overall, the hotel was very nice, but our room door was broken and we didn't have a shower curtain in our bathroom."

"I just wish they had breakfast. Other then that all workers were friendly."

"Everything is not good at all"

"It was ok but too many small kids in the hot tub area"

"Room was clean and comfortable. Staff were friendly and helpful. They allowed us to keep our bags behind the desk while we enjoyed more of the island before we caught our afternoon ferry. Location was nicely situated to enjoy the town on foot."

"Hotel Indigo Cleveland is a perfect base for urban exploration, situated within easy walking distance of many of Cleveland's highlights. If you're attending an event at the arena or catching a game at the ballpark, I'm not sure there's a better-located option. The front desk area is quite small, so even a modest rush of arrivals can quickly lead to lines. In my limited interactions, however, the staff was friendly and welcoming. The rooms themselves were a bit uninspiring, dark, generic, and...

"Staff and hotel were great!"

"Great place to entertain the family, if you don’t want to go out often. However, it is a bit on the expensive side to play games and eat there. Overall a very good experience."

"3 out of 4 elevators were out of service. The room service did not provide any coffee pods for our room, no cream either. The elevator stunk like stagnant dirty water. The front desk staff was rude, and barely begrudgingly helpful. The ice maker was leaking all over the floor. The coffee in the lobby was old and bad tasting. They cleaned our room only once in 4 days."

"Staff was polite"

"Pools had way too many people couldn't use them but other than that it was fine."

"The property was clean overall and the staff were nice. The wi-fi didn't not seem to work and would prefer a little more variety for breakfast."

"Overall the trip was fun but room was gross. Blankets were extremely old and smelly. Shower curtain needed to be changed. There was a bad storm before we came which resulted in dead birds scattered In front of our room. They were there for the entirety of our stay. One was still alive we took care of it. Front desk was aware."

"Lovely location!"

"Lovely stay."

"Enjoyed our stay"

"It was a great place unfortunately a little loud since there was a massive Indian wedding there but good vibes."

"No breakfast and no stocked beverages..pantry does not stay stocked..couldnt even get a beverage at night so you better bring your own"

"This hotel has lots of character. They did an excellent job renovating the 1930 building. Location was excellent. The room was very clean. The dinner and breakfast provided were really good. I’d stay here again and again."