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"Gym needs some work and the keycards kept not working but other than that, great place for a family stay."

"The hotel ‘boardwalk’ beach area was a nice surprise.. it was beautiful."

"Great location and clean"

"Very clean inside the room & around the property. Staff was very nice and helpful. Toilet was broken and maintenance was sent out very fast. Beds were comfy."

"Las instalaciones en perfecto estado y lo mejor es la atención del personal que trabaja ahí todos muy atentos y serviciales muy limpio todo. E estado 2 veces en traver City y ahora en sandusky y me encanta este lugar"

"Great place to stay, clean comfortable room. Lots of activities to do around the area. Was a very convenient place to stay. Will definitely be back again in the future."

"All good"

"The place was better than the last time I came there in 2014. A lot of new updates for the rooms thank you."

"Staff was friendly, hotel was clean and comfortable. Indoor pool was closed due to a contamination, however, staff was there to greet and explain to everyone attempting to use the pool. We ate in the restaurant and had good service and good food. We came back later and ordered takeout dessert and while the staff was a bit disorganized with the pickup, the dessert was good. Would stay again."

"Very attentive staff"

"One of the best hotel bars in the world. I've stayed here for over 40 years, and I'll be back."

"We enjoyed our stay at the Hyatt. Brandon at the front desk was excellent, courteous, and made sure the one hiccup we had was corrected immediately. The beds were comfy and provided a good nights rest. Great location with easy walking access to many things. If I’m ever in the area again, I would definitely stay here."

"Seems like they are letting this place go. It’s not horrible right now, but it’s not as clean as it could be and if you look around, you will see things here and there that need fixed and cleaned."

"Clean rooms. Fun pool. Staff was very nice. Multiple bars were fun"

"I have stayed at this hotel a few times and every time it is a great experience! "

"The hotel was in a great location downtown. The staff was very helpful and friendly. Hotel was clean and smelled good. Would stay there again without hesitation!"

"Great location. Good breakfast Friendly greeting upon arrival Friendly employees We were not provided fresh towels between our 2 night stay. 😭 They didn't clean the room and fix the beds between our 2 night stay. 😭"

"Free dinner meal and drinks"

"The hotel was nice. Staff was less than great. Was given the wrong room to start. The restaurant was very loud."

"Loved the whole vibe of this place. Industrial meets high class feeling. Hotel was clean. Aveda amenities for shower."