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"Room was good. Womis it didnt have bid "window" separating them"

"Staff try to charge you for EVERYTHING & my daughter caught pink eye from the pools being dirty "

"Good "

"Took my wife for her birthday and she loved it. Take her back. It was amazing!!"

"The staff was friendly but there were some issues with the room we had. It could have been a little more clean. The shower head didn’t fully work and the curtain was busted and held together with painters tape. "

"From the minute we walked in until the minute we left the people working there were so friendly and accommodating. The place was spotless Love love love!"

"Everything was great including the staff. I really have no complaints and I think I definitely would stay here again. Next time I’m in Cleveland."

"Great staff, quiet, clean. Sheets a little scratchy may be time to replace"

"Staff was very helpful. "

"We were pleasantly surprised with his hotel. It was quite nice. Probably the only negative thing was there was some rumbling from inside the building. We couldn’t figure out if it was a subway or if it was the building itself. It periodically would shake the walls. Very historic building. We would stay there again for sure."

"Staff were unbelievably friendly and made us feel welcome. Valet and bell hop service were fantastic. This is a great spot to stay, no question. We will be back."

"Clean room. Very helpful staff. Great parking!"

"I wouldn’t go there again just wasn’t the cleanest and like kids went to get pop machine didn’t work just rude we came night early and did check out on day reservation because I got really sick and can’t get my money back i would never go back I would’ve never asked for it but I was sick and had three kids with me and pool area just touched rude people get mad at the kids for swimming in there place. But the worst was because I got really sick and couldn’t stay second night but no money back not...

"Great stuff"

"Rooms came with microwave and mini fridge. Clean rooms, clean bathroom. "

"We asked for extra blankets and a pillow and they never came. We called the front desk three times and they kept saying they were “on their way.” "

"Room and restaurant were great. I constantly got zapped with static eletricity on all metal door handles and elevator buttons."

"Friendly staff, clean room."

"Clean room! Staff was very kind and attentive. I would recommend! "