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"Most of the waterpark attractions were closed due to staffing issues"

"Breakers is all location location location... The hotel shows its age could use a refresh."

"This place was great. We only stayed for 1 night but it would be great for a week stay. Friendly staff, clean rooms, and lots of activities. Highly recommend"

"Hands down one of the worst hotel experiences I’ve ever had. I will make sure my family never stays at this property ever again. The customer service was horrible, we had a whole bathing suit mysteriously disappear from the shower while our room was being refreshed that the manager said they couldn’t do anything about, the rooms were gross and our bathroom door wouldn’t shut because the tile was bubbled up so the door couldn’t pass it, the location is in between food and the park so you have to...

"Very clean inside the room & around the property. Staff was very nice and helpful. Toilet was broken and maintenance was sent out very fast. Beds were comfy."

"Only one elevator working."

"Perfecto para pasar un buen fin de semana en familia."

"There was trash daily in hallways, overflowing trash cans everywhere. Liquid and food trash in elevators. The staircase was cleaner than the elevators. My room and the hallway it was off of smelled like mold, carpet in bad shape, obvious water damage, tub didn’t hold water, needed a wrench to turn on shower or any water going to shower, toilet randomly ran water consistently. Cable channels kept going out. Staff never answers phone forcing you to walk allllllll the way to the front desk, mostly...

"Room was clean. The pool and pool area is very nice! Very nice golf course too."

"I love the old style of this hotel. Very helpful staff."

"Fantastic room & view! Late night pizza option at store in lobby was the best!"

"Very helpful and professional staff."

"."

"Clean room, great staff."

"Okay"

"Very unique property from ~1930. Renovated from being Cleveland school system HQ to a hotel. We loved the lobby art and the architectural features that remain from the original building. Room was comfortable, staff friendly, and breakfast filling. Great stay! And a 15 minute walk to the Rock & Roll Hall of Fame."

"I was double charged and treated very poorly when trying to investigate why at the front desk. After 3 trips and 4 staff members it was resolved. After this our room keys kept stop working so we made multiple trips to get new keys to our room. I never want to see that front desk again to say the least. Poor customer service. Facility was okay for budget hotel."

"They have two buildings there I stayed in the exterior building because I had my dog with me. It’s great that they’re able to accommodate dogs of all sizes and breeds. However, the hotel room rooms in the other building are much nicer. They’re also larger. On the second day we were there. I guess they had some kind of electric issue with the hot water tank and we had no hot water. They did accommodate us by allowing me to take a shower in the other building in a different hotel room. They...

"Clean and well appointed room, great staff, easy location."