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"The room was very clean and nice. The only we had was no hot water for the shower. Very cold showers."

"We stay here often and love the location and convenience. The property is very dated and needs cleaned more often."

"Very disappointing experience from the moment we arrived. The self-check-in kiosks were not working for me and several other guests, which created a long line. To make matters worse, there was only one employee handling check-ins, so it took an unreasonably long time just to get our room. Unfortunately, things did not improve after check-in. The room had a noticeable bad odor, and when we checked the bunk beds, there were old chips and debris underneath the mattress that looked like they had...

"Very clean inside the room & around the property. Staff was very nice and helpful. Toilet was broken and maintenance was sent out very fast. Beds were comfy."

"Perfect!"

"will be returning"

"This was a good and clean place to stay."

"Terrible stay, first they gave me someone else’s room and someone tried to get in while I was already in the room. This was quickly fixed. The faucet in the shower was leaking and made loud noise, I asked them to fix it no one ever came by to fix it within the 4 days stay. Overall room is outdated as well as the bathroom."

"The Staff were very nice and helpful. The room and hotel were both very clean. The kitchen was under renovation and was closed, so no breakfast was offered. The ice machine didn’t work on the floor I was on. The room had a nice working coffee pot and refrigerator though."

"Did not hit breakfast this time around due to having a food pass with Cedar Point. But I have had it before and it is worth the price! Clean rooms and amazing staff ALWAYS! The hot tub is one of my favorite features for sure :) Note that they do have Starbucks coffee in their little store and that the pool/hot tub doesn’t close till 10 pm :) Also make sure to check out the back of the hotel for the fire pit and the stream :)"

"This was an excellent experience. My only issue was a brief elevator outage. Otherwise, my stay was exceptional."

"The staff was polite but curt. Not warm and fuzzy. The room was nice enough but the headboard of the bed was peeling and there were scuffs all over the walls. For a Regency, it should have been better maintained"

"Clean room"

"Seamless Valet Service Upon Arrival. Quick Checking Process. Room was Sparkling Clean. Location was ideal, and the hotel was quiet and restful."

"I had a great stay at this property. It is an older hotel, but well-maintained."

"Property isn’t clean and smell bad"

"The staff was very helpful, there is a free trolley that takes you about the city and stops right outside, fountain square had something going on both nights we were there, and the reds stadium was just a few minutes walk away."

"‏zero customer service the receptionist are very rude"

"My stay was fantastic! Definitely recommend."

"Dirty and old. Never again."