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"We stay there because of the water park. Wish they put soap in the bathroom. Overall a good experience"

"Everything is not good at all"

"Would be more geared for families with younger children. Probably older teenagers might be bored here. Was expecting more of a lazy river than they actually had."

"Great outdoor pool"

"The hotel staff was probably the friendliest staff we have ever encountered at a hotel. We enjoyed the ease of the valet app when requesting our vehicle. The rooms were spacious and clean. The elevator was painfully slow. The bathrooms were very large, but provided very little space for setting toiletries. The floors were also dangerous, as the shower water spilled out all over the floor and we had to use several towels just to contain it. Overall, we would just rate this hotel as ok."

"The place was fantástico. My family was very happy. We are planning on going back soon."

"Excellent breakfast. Friendly staff and beautiful room!"

"The patio across the street a great experience!"

"The rooms were clean and I enjoyed the pool"

"Couldn’t even make it to my stay because of the hazardous air quality. I was told I’d be getting a FULL refund, yet I’ve spent days calling and hearing nothing but, “The manager isn’t in. Call back tomorrow.” At some point, it stops being an excuse and starts being terrible customer service. I was really looking forward to my first trip to PIB, but after this experience I’ll be staying somewhere else when I reschedule. God awful customer service, unprofessional management."

"We arrived early at our hotel? And the hotel was very nice and allowed us to leave our luggage till our room was ready. Our room was very clean, We spent one day at the pool and the swim up bar was awesome. The only complaint that my friend and I had was when we booked the room, we thought we had a balcony because that's what it said but actually it was a walkway to your room and there was no chairs to be able to set outside.But other than that, everything was great would probably definitely go...