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"Very nice!"

"Everything."

"Courteous staff, extremely clean rooms. "

"The room cleaning was awful, the floor was dirty and there was dust everywhere. "

"There are shops inside and a bar with food. "

"Great property! Perfect for tournament goers. Always clean and consistent. Close to everything "

"Excellent location for walking in downtown"

"The newly remodeled building is incredible. Very well done. I really found the place to be exquisite. The staff were amazing. The overall experience was fantastic."

"Centrally located very nice"

"Clean and spacious room for my son and I to go to a concert at Playhouse Square. Valet is a bit pricey but totally worth it to not figure out where to park when you aren't from the area. Lovely hotel and location! Ordered Uber Eats after the show and had no problem with selections for food too."

"Very friendly concierge! Very engaging as he was walking through the lobby."

"Fun for the kids but next time i wont get a room at pool level due to kids hitting the windows as they pass by all day and night "

"Super neat clean hotel with a great staff that is located within walking distance of everything in downtown Cleveland."

"Comfortable bed and nice shower. "

"This place was by far the worst I have stayed at in a while. They did not let you know there was no breakfast but advertised they did state it was under construction but still changed full price. Laundry was broken could not use. They didn’t have clean rooms there was a bloody noise bogey on the shower curtain when we arrived and it was still there when we left probably still there. Never would I stay there again not even for free "

"We are returning guests because the staff is amazing! Super clean hotel and friendly helpful staff! "

"I had a positive and comfortable stay here."

"I was not able to connect my iPhone or iPad to the television and there was no one that could help me. These were not compatible therefore no tv."

"Did not honor cancellation"