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"You were able to see the ocean at our room, there are trolleys to get you to the lobby. Staff are very friendly"

"One week stay..rooms were clean, good service. For all inclusive resort price: could use more chairs and shade in beach area; food was ok, nothing to brag about; could use more variety in seafood and fruits. Could use better entertainment on site. Would think twice about revisiting. Excursions were fun, tho, even at extra fee. "

"Do not stay here! Not worth the money for this all-inclusive. The rooms are very outdated and have a mildew smell. Food at the dinner buffet is terrible. No flavor and the options leave you hungry. Our room had rust in the shower metal rails. The doors and paint were dirty. I felt like we were staying in a bad motel. The toilet did not flush properly. We ended up leaving to the town for dinner. The night show was great! "

"We had an excellent stay at Dreams. The staff were very friendly and went out of their way to be helpful. Our room was super clean and had lovely flowers on the bed each day. So many pools and yummy restaurants. So many fun activities and wonderful tours you can book."

"Beautiful place, it’s perfect we would go back in a heartbeat "

"Todo perfecto, excepto la comida "

"Room was good, no fridge in rooms, ocean view with plunge pool was great, staff friendly, "

"Disfrute de las albercas y el lugar limpio todo muy bien "

"The hotel has 2 beaches but only one is swimmable. That beach has a lot of rock in the water so the swimming area is very small. Restaurant was so busy on gala night we couldn’t find a table and they ran out of plates and cutlery, I ate my dinner with a dessert spoon. They ran out of wine every single night and the drinks were very watered down. "

"We stay at this hotel when we visit Hualuco. The economic value for this place is great, very clean and simple. If if you’re looking for a place to stay with a good breakfast and I’ll let you decide because everybody else has different taste for lunch and dinner. This is a great place to stay."

"Increíble, el personal amable "

"La atencion fue buena, solo que nos dejaron esperar más de una hora para entregar nuestra habitación, les falta mejorar en cuanto a instalaciones y personal, les falta iluminación en el área de albercas, sería bueno que contará al menos con un frigobar en las habitaciones, tener acercamiento con los huéspedes. "

"The room was clean. Staff was helpful "

"spotless clean , great staff , good location = quiet nights ."

"Todo bien "

"Cuándo visite el hotel, la alberca no estaba habilitada y nunca nos comentaron como huéspedes al reservar de ese problema. Cuando llegamos, nos mandaban a nadar a otro hotel y eso muy desagradable"

"We had a great room the Junior Plus it has an awesome balcony. The room was large, great fridge/frezzer, walk in shower with lots of hot water. The upper pool was out place quiet great service and the view of the bay was unbleivable. "

"The breakfast and pool were fantastic. The room was clean and nice. It was great to have a kitchen. The air conditioning worked perfectly. The water pressure in the shower was poor, the beds were very firm, and we could not get WiFi in our room despite several attempts, which also meant the Roku tv did not work."

"Pool was perfect to help cool off. Good selection of chairs. Staff were very fruendly"

"This was my 3rd stay at Santa Fe. The beach view is fantastic. Watched the sunset every evening. "