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"Needs updating, a lot needs to be fixed"

"Very convenient to and from airport. Unusually quiet and clean room. Excellent pub in hotel."

"Hôtel propre bien situé mais personnel à la réception pas très accueillant"

"This property is well located to walk around the waterfront area. The rooms are clean and stylish. The staff is friendly and helpful."

"Our stay was great. Concierge was friendly and quick to check us in. Hotel was clean and had all the amenities we needed. Will stay with them again."

"Everything was wonderful. Beds were very comfortable. The free breakfast had so many options."

"We had a great stay at Sutton Place! Super clean, large room and enjoyed the hot tub. The staff were excellent and it was nice to have Chop downstairs for happy hour. The street noise was a bit loud over the weekend but that was expected being in a busy location! Valet parking was out of our price range but the offsite parking wasn’t too far away. I would definitely stay here again!"

"Good standard of hotel in a central location. Room was generous and my wife and I enjoyed our stay."

"No parking within 3 city blocks , I could not stay there as I could not get a parking spot and move it to the hotel. Main desk attendant had all the wrong information that she had interpreted from your booking, she booked 2 rooms with 2 beds each for 2 nights. She would not assist in any way in getting me alternative or a refund or alternative accommodation or even helping me , in fact I had to drive all the way back to the airport at 10:30 pm to find a room at $389 a night. I only found...

"Personnel aimable. Bien situé. Parking facile(35$)/jour"

"When traveling, our family always chooses Hilton Garden Inn. We had stayed at this specific one a few years back and at that time had no issue with booking again. When I arrived, I waited at an empty front desk for 10 minutes. A male employee that was walking by noticed me standing there and went looking for the front desk employees. When she came, she was not the most friendly that I’ve encountered. Normally, we have been greeted right away by a friendly employee who checked us in...

"The front desk staff was very helpful."