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"Been staying in this hotel for many years. Its a favourite of mine. Perfectly situated for the City and the football"

"The bed and pillows were best I have seen in any hotel"

"Good size rooms, only thing for me was the car park could of been nearer especially if it was raining ☔"

"Good location week equipped room, carpets could be cleaner, breakfast good quality but could benefit from more fresh fruit availability"

"Always brilliant"

"Best bed I've ever slept in. The swimming pool was great as well, I'll definitely come back!"

"Nice clean room and lovely breakfast, just didn't have a view out of our window, it was just a box in the middle of the building with windows from the other rooms"

"Loved everything about it, but only one lift working! I accept things break down but another guest said it had been so for several months! Pain in the butt at peak times like breakfast!"

"Really liked the leisure facilities. However 1st room we stayed in number 7 was very hot, toilet very difficult to flush. 2nd room number 12 was a much better temperature, however next door room very audible due to interconnecting rooms. And very long dark hairs left in shower. Very small window too, in room 12 with a lack of day light in the room. Breakfast very average at best, food been left under lights for a longtime. Spilt milk on the floor in the breakfast room, on the first morning...

"Great location and easy to walk to the castle and other locations."

"Central location. Room 6th floor quite noisy on road side. Tea tray replenished and towels were replaced however bed not made up? Bathrobes not supplied as we’re supposed to have been. On arrival told breakfast was an extra charge (this was pre paid). Brought all my concerns to attention after checking they said breakfast was included but no outcome with the robes. Said Expedia was incorrect to have these items provided as we had booked a standard room . Nice breakfast Parking with discount a...

"nothing good to say apart from friendly reception"

"Excellent stay, booked a suite with balcony for our wedding anniversary. The guy on reception who checked us in was friendly, helpful and welcoming. Would definitely stay here again."