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"Great location, no car park, but car parks nearby. Room clean and tidy comfy bed, good value, would stay again."

"34 degrees heat - Air-conditioning didn't work, fan didn't work, lift didn't work, tv broke down in the middle of a world cup match."

"The staff were friendly. Amy from Housekeeping was amazing as we had 2 very young children that had a couple of accidents. There was service with a smile !! Front desk staff were efficient and friendly Breakfast was great"

"Beware the pulls on the cabinets that are on the fire hose cabinet doors I caught one and it ripped by"

"We visited for the first time for our wedding anniversary and the staff went that extra mile to make our stay extra special, we would definitely stay again,thank you"

"Now it's been refurbished it's a good hotel right in the heart of the city. The discount to park the car at Q Car Parks is very helpful. Room was very well maintained with fully functioning AC after a very hot week. One point, it's only a point not a criticism, we always like to have the windows open and breather a sigh of relief when we find a hotel that allows this. This room you were able to open the window but only by the tiniest of spaces which was hardly worthwhile, why do hotels do this,...

"Room was ok. Nothing special, but fine for one night. Great aircon"

"Perfect location! Was a little noisy with the passing traffic and the tram lines, but this was to be expected as we were in the city centre."

"Clean location"

"The entire complex was immaculately clean and fresh. The staff were welcoming on arrival and during our stay. The facilities are exceptional as was the breakfast, more than adequate and food quality was superb. The only (very) minor negatives are: The car park is not clearly displayed as being for patrons of the hotel leading to some confusion on arrival. The sofa bed I slept on was as hard as a rock, not very comfortable to be perfectly honest. However, on the whole, an exceptionally good...

"Be forewarned that there is a nightclub next door with loud music vibrations until 3AM"

"Stay here often to visit family. Lovely to have recently clean carpets and refurbished rooms. Very friendly and helpful staff."

"Very friendly staff on arrival. Great breakfast, good variety."

"Excellent hotel. The room was very warm in the unusually hot temperatures. The staff were all nice and made provisions to keep the room as cool as possible. The hotel is in an excellent location. I would happily stay there again"

"75 minutes to check in, and the gym consists of 4 pieces of equipment, all of which are broken (bike, cross trainer, treadmill and rower all broken in someway so unusable)"

"Very fair price. You get what you pay for."

"The room was spacious, clean and well presented. The bed was extremely comfortable and the bedding was spotless. Parking at the hotel was £8 which I feel is reasonable. Staff super friendly and informative. Will definitely return."

"Great hotel, great bar & restaurant"