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"Lovely from check in to check out!"

"Had everything we needed for a relaxing break. Check-in and check-out was easy. Excellent location right in the city centre. Had a great night's sleep, bed was huge and very comfortable."

"Great choice. Should have a fridge in the room."

"We stayed in one of the family rooms overlooking the park. The rooms were comfy, clean and well maintained. The staff were all very friendly. Our room looked onto the park, with views of the animals which the kids were delighted about. We had breakfast included. There was plenty of choice, albeit the quality of the food wasn't the best. That said, there was lots of space, and helpful staff. The hotel was perfectly situated for us. Overall a great stay."

"Lovely hotel in a great location. Bathroom sink had hair on it! The bar man at the bar was so rude like he didn’t want to be there! Which made us uncomfortable! All the other staff were lovely, excellent breakfast."

"Nice central location . Polite friendly staff and a decent breakfast ."

"An excellent option for a visit to the National Hockey Centre (our purpose) or for the tennis / university events. A very handy retail park is across the car park. Food was very good and other options are nearby. A handy Starbucks is in the hotel if you need a grab and go option. We didn't use the leisure facilities due to lack of time but they looked great."

"Very nice and well located. Few steps from tram and city centre"

"Staff are very pleasant and helpful. Breakfast food was very poor, very expensive and not good."

"Great location of your attending cricket ground, free parking and only a 20 mins walk away. Big room everything you need for a night"

"Great stay and amazing staff big thanks to all and a wonderful stay"

"Parking on the front costs £10 there is an option to park on the road but that was full. Staff were polite and friendly. Rooms were in very poor condition. "

"No further comments."

"Great"

"The room was great, a good size, with a comfortable bed. The staff were very friendly and helpful. There was a bank of EV chargers in the car park, which ensured our car was fully charged the next morning. We paid for breakfast, the hotels website states the breakfasts are made to order, they are not it's a buffet and the pain at chocolates were not fresh."

"Very clean and neat. Accessible from city Centre etc."