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"Absolute 5/5. Room was amazing and the food was excellent. Friendly staff, very cool castle tour kicks off at 1015am every morning. An awesome castle to sit back and relax. Hexham is a beautiful nearby settlement to explore."

"Great clean room"

"Nice hotel, location ideal as it’s right next to Newcastle Central Station and Metro. Will stay there again."

"Quite simply the best hotel in the city."

"We stayed in the suite it was absolutely stunning twin baths comfy bed earned me brownie points with the wife and safe to say I got my leg over that night"

"I noticed a lot of loose rubbish in the hallway and the room carpets could have been cleaner. There was no airconditioning and the room was warm However the beds were comfortable and the staff nice"

"The hotel was nice on the outside, but inside was a little dated, especially the rooms. Breakfast was good."

"Great location. 4 minutes from central station. Clean rooms, kind staff. Would book again!"

"Couldn’t recommend The Tenpus at Charlton Hall more! We stayed in one of the lakeside lodges and had such a lovely relaxing time. We had planned to eat at the Lobster Pot in Bamburgh but lucky for us they were a chef down and couldn’t accommodate us so we ate in the Tempus restaurant which was outstanding. I didn’t catch our servers name but he was so friendly and made us very welcome. Food was delicious. Can’t wait to book again… absolutely loved everything about our visit."

"Clean rooms and near bus stops"

"I read previous reviews just couple of days before we left and the hotel sounded awful, but too late for us to cancel. We were hopeful but unfortunately was worst hotel we’ve ever stayed in, in fact we didn’t stay!! On entering was very dark and untidy, no reception, checked in with gentleman at the bar who was very unwelcoming, especially when we asked about onsite parking (which was advertised) there is none, only street parking and being Bank Holiday and popular place the nearest we could...

"Staff friendly and welcoming at reception, in the bar and at breakfast. Room was lovely. Shame that car parking is 10 mins walk from the hotel. Enjoyed our stay."

"Clean room, staff good, breakfast poor one day ok the following. Parking was £20 per night which I thought was excessive"