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"I enjoyed the bar and the serenity of the room"

"All good"

"Very friendly staff and a comfy bed"

"New rooms are great but the beds creak and rooms aren’t soundproof, noise from other floors / nextdoor Rooms"

"The hotel is in an excellent location close to all Newcastle has to offer. Throughout our stay staff were kind, helpful and seemed happy to greet their guests. The room was comfortable and well maintained by cleaning staff with good quality toiletries. Coffee, tea, biscuits and cartons of water were replenished daily. Breakfast was plentiful with a large menu of cooked to order items which were well presented and of good quality. Breakfast staff worked extremley hard replenishing, clearing...

"Well situated hotel across from Newcastle station but a little tatty. Not up to the standard of other Hampton by Hilton hotels we have stayed at. Staff were good but the hotel needs a freshening up."

"Our room was large and nicely decorated. However, our room had a strong damp smell I believe partly from the bathroom. I know that property was old but neither of the windows in the bathroom opened and their wooden plank sealing the fireplace looked a little damp and dusty."