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"Superb breakfast, helpful and friendly staff, comfortable room although we didn’t really need an accessible room"

"The location was nice as we enjoyed the 20 minute walk to the cathedral quarter and pubs each day/night."

"clean room and good breakfast"

"Fantastic staff especially one girl on reception who went above and beyond Would 100% recommend this hotel Fab breakfast and bar area"

"Brilliant location , short walk to Botanic gardens and Cathedral Quarter . Staff provided good recommendations and were extremely helpful."

"Fab hotel close to everything. I will be going back. Would highly recommend."

"Every bit was fabulous!"

"The hotel was beautiful, room was so big and well designed, had dinner in the hotel and it was lovely customer service was excellent would definitely recommend staying there as it was so close to the airport and city centre thank you!"

"Both of us had 2 pieces of luggage, there was no room for more than one. The bathroom didn't afford much surface area either."

"I had bigger expectations for this hotel. On a positive note, the view is absolutely stunning. The exterior and the garden. The room did not look like the images I saw. It was a bit of a let down. I felt the woman on reception was dismissive and condescending to me. I didn't get my room until after 4pm. She told me my room was "almost ready" several times, which it wasn't. She even said she went to my room and the cleaning staff were in it. If she was honest about the room's avail I could...

"Helpful staff to change rooms"

"Bathrooms smelled like mold. Mold in the shower. Very dirty. Carpets were very old and dirty."