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"Lovely hotel with friendly, helpful staff and a comfortable, well appointed room. Quite convenient to the York train station and reasonably close to the city center."

"This was a great location centered in the middle of everything you needed. Helpful staff. Glad we made the stop before Edinburgh. Fun little town."

"Clean + friendly staff + good for families "

"Clean room, baby cot available, and staff were helpful"

"The hotel is fantastic the food was class and some staff were extremely helpful the whole place was a find but free parking no it was £8 a night ."

"Very nice hotel. Staff was very friendly, facility was very clean and tidy, and the room was spotless. Perfect location for exploring York."

"Great service, polite and attentive staff. Fantastic breakfast. Clean room and pool facilities."

"Good food and excellent service."

"Staff was great!"

"Excellent value for money"

"The property was very central. The room was a reasonable size for one night with everything you needed. The bed was comfortable and the shower was good with large towels. We were disappointed to be in an accessible room which meant the shower was a wet room and the whole area ended up quite wet once the shower was used."

"Stayed in room 416. Our main problem was the heat. I asked for the heating to be turned off so we could sleep and she said it was on auto and would go off soon. (We found it difficult to sleep due to the temp of the room) it came on again early in the morning. We used 2 fans but could not stand the heat in the room. It was a relief to go down to breakfast and escape it"

"Beautiful old building but the reception area smelt very strongly of fried fish when we arrived as did the bar ( although the rest of the hotel smelt beautiful ) Only 1 receptionist on duty when we arrived and as he was dealing with a telephone query we had to wait quite some time to be booked into our room . We asked for a quiet room and were put on the 4th floor where there were windows to 2 walls - one could hear people’s conversations in the street and they were not speaking loudly . Old...

"Great location and a comfortable room. WiFi was useless so I had to use my phone hotspot. Some rather entitled guests were irritating. Probably not a first choice for my next stay in Leeds"