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"Hotel lovely staff very helpful, if booking a stay i would recommend booking a car parking space. Plenty of choice at breakfast"

"Spacious room with view towards the Minster. Everything in the hotel was spotless and well maintained . Breakfast was good with plenty of choice. We also had dinner which was lovely and well presented . All the staff we met on our visit couldn't have been nicer or more helpful ."

"Awesome hotel"

"Clean + friendly staff + good for families "

"Room was very clean"

"Stayed at this hotel for four nights and the staff were outstanding. Everyone—from reception to the restaurant and bar—offered excellent customer service. They were incredibly friendly and nothing was too much trouble. The hotel’s location was also perfect for getting around York."

"Very disappointed that Blue Badge holders were forbidden to use the disabled parking spaces , as they were reserved for able body conference attendees. Doesn't the government have legislation on this?? We have stayed in a number of hotels in Harrogate, and this is our favourite ( so far)."

"Cool. Modern clean. Lots of conveniences. Great location. Although grab and go + bar drinks were very expensive. Luckily everything was within a couple of minute walk including grocery stores. No in room fridge. No in room phone but everything else was great. Breakfast was great. Lots of options"

"The breakfast menue was either hot or cold.a big range in both. My room was a standard but good. The staff very helpful as I have a walker and stick. I really ejoyed the spa facilities made quite good use of them. pool has a sauna and a hot tub there is also an outside hot tub. the staff are great. really enjoyed my solo stay.."

"This hotel is in a great spot we had delux room it over looked the river and you could see the minster. Room lovely and breakfast was very nice . Parked easy in car park attached £20 you pay at hotel when leaving .much cheaper than a lot of places in York . Had a good weekend . Would return for sure 4 stars"

"Hotel could be cleaner in a lot of places. Staff polite, bar very expensive, breakfast had lots of choices but tasted bland. Could hear other people in rooms using their bathroom!!"

"We don't wish to leave a review as we will be speaking to the hotel manager directly."

"Location was close to Shambles. Adorable room. Luckily on the first floor. Stairs were narrow."

"We stayed in room 225, it was allround good, but its in ergent need of some venterlation and air-con. Due to the windows not opening, there was a fan in room but of no use it just cerculated hot air around the room."

"Excellent property, great location, close to everything, highly recommended."

"Fantastic staff and service, great location."

"Only here for one night but brilliant. Highly recommend."

"Great location."

"Great location, great staff!! Would absolutely stay here again."