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"Great location, recommend to stay."

"Room was excellent because it has had new furniture.Staff was excellent"

"Clean + friendly staff + good for families "

"Fabulous location. Lovely spa. Great breakfast and bar for a night cap. Gorgeous building"

"We couldn't have chosen a better hotel for our reunion after over 30 years of leaving school. A couple of us decided to celebrate ourselves and our longstanding friendship at York. All the staff of Delta Hotels were professional and very helpful."

"The best part of the hotel was the outside,and the entrance hall and staircase.Unfortunately the rest of the hotel was very down market. The whole place needs a refurbishment ! Our room was disgusting in the bathroom there was glue ? ( not sure what is was ) on the bottom of two rows of tiles dirt stuck to it .chopped paint every where needed painting . You couldn’t see out of the windows due to bird poo ! The ceiling over the bath leaked brown water .when I reported it I was told mantainace...

"What a beautiful hotel, lovely large rooms, fantastic food and welcoming and friendly staff."

"Fun vibe. Check in was easy and the staff were very friendly. Breakfast was excellent with many options, food was fresh and delicious. Room was typical and clean. No turndown service between the two days we were there which was a bit of a surprise. Not necessary but would have been appreciated. Would stay here again."

"Location was quiet and close to everything. Staff were very helpful, breakfast good. Rooms a little tired. No ventilation in bathroom."

"Beautiful building in great location, spa, pool and breakfast for a very reasonable price"

"There was nothing unique about this hotel, but it was clean and the staff were friendly. I would warn people with disabilities about access issues at the front of the property, there are several stairs to climb and no ramp. To be fair, if you can arrive/enter at the back entrance, it's mainly on the flat, so I'd recommend this as the best option. There are two lifts in the hotel to help you reach your room, although you may have to wait a while as both can be busy, indeed one of the lifts is...

"Very rundown and not clean. Staff were very nice and helpful. Breakfast wasn’t great at all."

"Lovely comfortable hotel in a great location. Handy for station and York centre."

"Staff were very helpful, the breakfast was varied and the room clean. In a great location for exploring York"

"Room was filthy and parking was difficult - quite a distance from hotel - breakfast ok"

"We had a lovely room on the 3rd floor but it was very hot as a result of the recent high temperatures. This made sleep difficult until the early hours of the morning when the weather cooled. All the staff we encountered were great - very helpful, pleasant and cheerful. Breakfast was standard but absolutely no complaints. It is a very old property but some way of keeping the upper rooms cooler in high summer temperatures would be a major improvement.. perhaps by increasing the roof insulation"

"Such a fun place to stay! We stayed in the librarium room which has a separate bunk room. This was great for three of us. The bed was super comfy and the bathroom was updated and clean."

"fine"

"Everything was fine. The location was very good for accessing the visitor areas of the city. The staff was professional although not overly friendly. The buffet was nice. "