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"Always feels special to come back to our favourite place to stay in York. A personal service each and every time, where nothing is ever too much trouble. The Grand has wonderful ambiance throughout. Impeccable service and just the best place to relax and recharge."

"Clean + friendly staff + good for families "

"A very good breakfast."

"A lovely hotel retaining all its original features. There is on going renovation work bring undertaken with minimum disruption. The standard of the breakfast could be improved and a few of the staff in the restaurant lack enthusiasm in their work. The majority of the staff are hard working and friendly. The spa facilities are lovely."

"Really close to everything, we stayed on a Sunday night on the ground floor and there was no noise. Underfloor heating was a great surprise! only thing that we’d change is the “dress” in the room looked very old - perhaps if the costumes were newer we would have tried them on. However it did fit the theme! Lovely room for a short unique stay."

"This was my second time staying in this hotel. The location is perfect, the hotel is modern and temp controlled, and the staff were great. I will stay again if I get lucky enough to come to York for a third time."

"It's was a lovely place to stay . Staff are very friendly"

"Excellent"

"Everything is good about this hotel, weve been coming here for about 12 years now, we will be here next year to , so try it its great P Dyson 328."

"Good food and excellent service."

"The property is very run down and rooms are very small."

"Everything was just perfect, the breakfast was hot & well presented"

"staff, parking, breakfast excellent. Room needed a better clean"