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"Perfect attention to detail. Friendly. Room furnished to a high quality and bathrooms delightful! Bed so comfy, I found there was some noise I didn’t expect from corridor but nothing that posed a nuisance. Breakfast was superb."

"The property was extremely well suited for the name. The decor was thoughtfully done. The concerns I have were due to the noise element, lack of proper ventilation. Being right next to a pub makes sleeping very very difficult. In addition, our hot water shower system did not function."

"Lovely hotel with good facilities. Staff were friendly and helpful. I traveled to York by train, so the location of this hotel next to the station was perfect for me. I would definitely stay at this hotel again."

"Clean + friendly staff + good for families "

"We loved the grandure of the hotel enerance ,check in very easy, staff very good , as we were a trans couple we were made to feel very welcom. Breackfast very good . Room was clean but the veiw was spoilt by the windows that looked as if they had never been cleaned for years. The entertainment was good. We think that brittania should invest in spending some money on this property and it would attract more customers."

"Nice staff, clean room. AC did not seem to blow cool air"

"The history"

"Modern, clean, friendly helpful staff. Less than 10 minutes walk to everything eg station, city centre, the Minster/Shambles. Overlooks River Ouse, unfortunately bars across the river were noisy over the weekend until the early hours. Would highly recommend hotel for its location, breakfast, evening meal and bar for drinks."

"Staff are rude and unhelpful"

"Good food and excellent service."

"Great location. Lovely Roomzzz. Friendly Staff. All good 👍"

"Took my dad for a few nights and he loved his room and walk in shower. We had the executive lounge which was great and all staffs from reception to working in there and restaurant were friendly and so helpful. Only thing I would change is the lighting in the main restaurant for breakfast - too dark and cannot see daylight. Everything else was great. Second visit there."

"You know exactly what you’re getting here. Nice rooms, great location."

"It is in the most convenient station, with a direct pathway to the train station."