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"Bedrooms and bathrooms are a bit tired and in need of decoration but on the whole it didn’t spoil our stay, beds were clean and comfortable. Plenty of selection at breakfast. Would stay again."

"Room to hot bathroom floor flouded when had a shower only one lift working won't be coming back"

"This was our second visit to The Milner and we will definitely be returning again. It's a beautiful hotel with plenty of facilities and is ideal if your traveling by train as it is right next door to York Railway Station with direct access. The staff are amazing, very friendly and welcoming. We loved our stay!"

"Clean + friendly staff + good for families "

"Good hotel if you're visiting the races and need somewhere to stay, although overpriced in my opinion."

"Nice hotel in the centre of a fab little city"

"Beautiful decor in the lounge and dining room. Bedroom was lovely, clean and spacious. The down side was on arrival I checked in and was told to the pay for parking at a machine. I was there for 2 days and I was charged £30. I spoke to the receptionist and she said I must have put in pm. 9.15 is am to me and that's what I put in. The receipt said 21.15 hours. Receptionist gave me a number to ring but it kept hanging up. Very disappointed with that part of my weekend away."

"The personal is incredibly friendly !!❤️"

"The staff were lovely, breakfast was excellent, the restaurant didn't open till 6pm, so as we were going out we ordered bar food, which was ok, tasty but nothing special, convenient for us though.again the staff were lovely, We asked to change rooms because of a small problem,it was done without any fuss. It is slowly being renovated and just had lovely New windows in the lounge, some of the rooms need updating and the secret balcony could do with abit of TLC,, but it's a beautiful old building,...

"We booked a room on the 7th floor facing the river. Staff are over stretched, reception has long lines and I failed to summon up the will power to queue to tell them that our aircon and (of less importance) the Nespresso machine wasn’t working. So at night, the room was overly warm (a summer in the UK, who knew) and then loud cacophony from the bar across the river went on until the small hours. Sound Insulation could be better. Noise went on for the second and final night of our stay, so I’d...

"Our stay at the hotel was fantastic The breakfast was excellent with plenty of choices Managed to use the spa during my visit which was also very enjoyable"

"Excellent location and such pretty views ! Very comfortable bed! Wonderful chic lobby!"

"Good breakfast & friendly staff"

"If you’re interested in being in the heart of York and its medieval streets, this hotel is perfect. There seemed to be no staff on site, so it’s more an airbnb experience, and we had no complaints about that. Very old, and very cool location."

"Absolutely amazing stay, beautiful hotel and the staff were great"

"Toilet seat was hanging off. Had to wait to get checked in, sea gulls kept us awake all night. Not an aera I recommend."

"The hotel was in great location near the center. The staff were kind and very helpful. The rooms were nice."

"I’ve stayed here before purely because they still have baths, and even then I had to overlook the tired décor, worn‑out furnishings, lack of modern comforts, uncomfortable beds, no air con, single glazing, barely any plug sockets and the £15 daily parking fee. But this stay was somehow worse. Their so‑called “comfort” rooms are actually the lowest budget rooms, ranked below standard, proving they don’t understand the meaning of comfort at all. They even denied using the term despite happily...

"Good food and excellent service."