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"Clean + friendly staff + good for families "

"Hotel was ok but there’s all roadworks being done around the property. We booked for the swimming pool but it was all shut and disappointed this wasn’t mentioned when booking"

"Clean room, good bar with great food! Internet worked fine and room had a nice big TV!"

"Great hotel, great location for the Shambles and restaurants and bars. Friendly staff, nice big room. "

"Hotel very clean, staff friendly. Check in slow as only one staff member on duty. Tiny pool, more of a plunge pool, busy. Excellent location, out of the city centre hustle. Great bus service into city. Lovely cafe across the road. Easy access for race course. Pricey but would stay again if cost was reasonable. Beer and larger cloudy in bar!"

"Room clean , concierge staff excellent "

"We stayed at the Kings Head last weekend and had a lovely time. The pub itself is gorgeous, decorated beautifully, it is cosy and inviting and located in a lovely spot by the stream.Although the actual car park itself was small this was no problem as we parked literally a couple of minutes away on the lane, perfect as it allowed the opportunity to see a tiny red squirrel busy in a nearby tree. The bar was great and the rooms furnished beautifully with lots of lovely little touches to make your...

"Shower wasn’t good not a watering can or power shower something below … couldn’t connect tv to any apps rooms borderline tired especially bathrooms "

"The shops are just around the corner from the hotel. The internet was quite slow, there is so much to do the internet isn’t a problem to me "

"Reception staff CV compared to other staff were not particularly welcoming or helpful. But overall we had a really good experience"

"gr8"

"I do not dislike pets but I do object to dogs under the tables in the restaurant. My friend is allergic and we had to move tables due to this situation arising. It’s unacceptable! Also breakfast was served 7.30-9.30 but at 9.25 everything was being cleaned away and some guests arriving at this time were not offered specialist milks or hot food. Unacceptable really. My friend and I were in the breakfast room by 9.10am and so were well fed. However we were not allowed to take our hot drinks into...

"Lovely hotel, friendly and accommodating staff. Let us check in early free of charge as our room was ready. Loved the 12 o'clock check out too and breakfast was excellent. "

"The staff were fantastic and friendly and the hotel was absolutely gorgeous and had everything we needed for our stay"

"Hotel and room very clean. Very convenient to local attractions like The Shambles and York Minster. They are within walking distance as well as shopping. Very friendly staff. Valet parking available or car park across the street."

"Yes"

"Clean room, well equipped. Staff lovely. Location amazing with on site parking."

"This hotel is very good. Yes the rooms and eating area is a little dated. But it all works, its clean, the breakfast is nice and the staff lovely. The hotel is a good location and makes a good base. Getting into York is pretty easy either by the close by P&R or by car down the A19 into City Centre. Parking at Hotel is good although if you have a large 4x4 then maybe not."

"Lovely, central to everything"