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"Clean + friendly staff + good for families "

"Room was in lower area very dark outlook was a wall or a very high building space surrounded by scaffolding Room was very large with one Queen and one double bed Not the room we were expecting at all as we had booked a double"

"Decent clean and comfy room in the refurbished part of the hotel. Really dog friendly with dogs welcome in all areas in the hotel."

"Great hotel, staff and location. Recommended. "

"This hotel is amazing. We’ve been coming here as a family of 4 for over 7 years and every time it’s great. We’ve especially come for the pool and breakfast which are both excellent. I’d like to highlight the exemplary breakfast staff who do their upmost to make sure it’s special. Special hot chocolate? No problem. Special hot muffins? No problem. We use the family sized rooms and they’re great for a family of 4 with 2 big kids."

"Amazing place to stay. Beautiful interiors, warm and wonderful staff. "

"We stayed at the Kings Head last weekend and had a lovely time. The pub itself is gorgeous, decorated beautifully, it is cosy and inviting and located in a lovely spot by the stream.Although the actual car park itself was small this was no problem as we parked literally a couple of minutes away on the lane, perfect as it allowed the opportunity to see a tiny red squirrel busy in a nearby tree. The bar was great and the rooms furnished beautifully with lots of lovely little touches to make your...

"Lovely hotel, car park below with ample parking. Nice breakfast, huge beds, only critic is bath with shower. No walk in shower which with mobility issues did mean mom couldn’t shower. Lovely service and vibe, can’t fault the hotel. Thank you "

"Excellent Hotel Breakfast the best The staff are all wonderful. Parking is also great "

"Very welcoming staff, situated in perfect position for visit York city"

"Visited with a friend, we had a very large twin room with large bathroom (room was for accessibility needs which we did not require but would definitely highly recommend for anyone that does have) Tea and coffee facilities, lovely bathroom supplies. We wanted flexibility in morning so didn’t have breakfast but the 11am checkout was great for us for extra chatting time"

"Room was clean and a good size. The only downside was it was very warm."

"Staff were polite and welcoming, the room was clean, although I got the family room which meant sound proofing wasn't great with the room next door and neighbour had the TV on very loud very late into the night. The gym was week equiped and clean"

"Breakfast was very good. "

"All good"

"Disappointing - very dirty pee stained mattress. I’ve emailed the hotel twice to avoid leaving this negative feedback online - but no reply, so here goes … There was an odd smell in the small room, I pulled back the sheets to see a big yellow pee stain on the mattress on one side, along with other stains across mattress. The big pee stain had also transferred to the mattress protector, which suggests the protector was put on the bed while the stain was still damp! I told reception, no apology...

"The spa wasn’t relaxing as people were vaping in the hot tub !"

"Absolutely spot in"

"Spa pool And gym was very Very good "