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"This hotel is a unique and special place to stay. It’s"

"Clean + friendly staff + good for families "

"The jacuzzi in the spa was unfortunately not working. Our room had two showers (one over bath and one separate) but both had very poor pressure with the water just trickling out. The large air duct outside the bedroom window was very noisy and woke us up very early. There was a flickering bulb in the bathroom causing eye disturbance for me."

"Very pleasant stay, I have stayed a few times and always very good. On this one-off occasion the draft had stopped working but the staff tried their very best to offer other solutions which were appreciated. Thank you"

"Would have preferred not to have had a basement room and a room in the main hotel but the room was lovely anyway. Dinner in restaurant disappointing but the it is a hotel and not a private restaurant. We couldn't go out to it because it was storm Buleo."

"Nice clean room and staff were fantastic and very helpful"

"Great location with easy walk to train station, National Railway Museum and the York Minster. Staff were excellent. All and all a great stay."

"Stunning building. Room was clean and comfortable. Nice touch having cans of still water in the fridge and a little bottle of fresh milk for the coffee and tea. Shower was easy to operate and towels were a generous size. Extractor fan turned on automatically once you are near the bathroom area. Breakfast was one of the best we have ever had. Everything was so fresh and cooked to perfection. Scrambled eggs were delicious and fluffy. Coffee was from a machine that was self operated but it was a...

"The hotel is old but is well looked after and quite nostalgic I would recommend"

"Was all fine apart from strangers blone hairs hanging off lamp in room and also lamp had never had a dust in what looked like many months. Didn't want to have a proper look around incase anything else was found!!"