Hotel with a Concierge in North Goa from SAR 60

"Rude poolside staff and our room was very dated. The TV didn't work and we got bitten a number of times by bed bugs. Definitely wouldn't consider going back again. Hotel staff need to realize they work for the customer not the other way around "

"The property is ok as compared to the other options available nearby like Hyatt Centric."

"Good for family "

"Yes all was great at the hotel.We love it."

"All good "

"Absolutely unreal stay! From the minute we entered the property to leaving - we were looked after really well by Nilam on the front desk (she deserves a raise!!!). They also upgraded our room and celebrated my masters which was such a lovely surprise. The most luxurious stay in goa, peaceful and food was incredible. Rooms were outstanding - this is why I always pick Taj! Looking forward to being back. "

"The staff were very efficient, friendly, and provided excellent service. The hotel itself felt very safe and secure. However, the surrounding area was not very clean or easy to walk around. Guests also need to arrange private taxis—either on their own or through the hotel—if they want to visit places like Old Goa or the beaches in South Goa. In my opinion, the hotel should have a concierge who can help organize group tours for guests."

"Couldn’t get beds at the pool 1 day. Not many facilities by pool. Cleanliness very poor in pool toilet:shower "

"We had to change 3 rooms due to (1) noise and construction dust (2) leaking shower door and (3) we were stuck in this room for the remainder of the stay with fowl urine stench from the drain pipes. The Hotel GM was very sympathetic and did try to resolve the issue but it appeared to be a more systemic issue on that floor not just our room. We do appreciate the GM’s effort in helping us That being said the staff was very helpful and esp the Exec Chef attended to our dietary needs."