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"The Grove Park Inn used to be a five star property. It’s a 3 at best today. We went to the GPI to celebrate my son’s birthday. Just to hit the high notes, the service from the staff was terrible. They obviously have very little training in hospitality. Absolutely no enthusiasm by the person in the Cafe, the Concierge, or the wait staff. Additionally, the Edison restaurant was a big disappointment. Our waiter rushed us through our dinner, even though there were very few guests in the restaurant....

"Charging the guests $16 for parking is ridiculous. The construction and not having more access to get to the rooms was also a bit aggravating. We didn't try the breakfast bar or regular bar."

"I was a bit worried about booking this hotel after reading past reviews but was plesently surprised at how wonderful the room and hotel was. Yes, added signs with clearer directions would be nice, but we were pleased with our stay overall. However, one complaint was the shower. My husband, who is disabled with a prosthetic leg, had a hard time in the shower because it was very slippery. He kept slipping and almost falling. My elderly mother in law had the same problem. It was slippery for me and...

"Room was sparkling clean. Our oceanfront view was out of this world! The staff could not have been more helpful or friendly. The building is aged- but the rooms are fresh and comfortable. Has a very homey vibe. Highly recommend. Budget friendly too!"

"Love the welcome drinks, lobby area was super fun to relax in before the Hornets game. "

"Excellent Stay"

"Very spartan room which was fine as it had decent amenties. One small thing that would really help would be to fix the drapery on the window. It was hanging off the rod & made the room look terrible. Staff was friendly & efficient."

"Breakfast was tasty. The staff was great and we loved the room. Will definitely return"

"Very clean and well operated hotel. Staff is very friendly and accommodating. Great place to spend a pleasant night sleep. "

"It’s a very accommodating staff. I enjoyed my stay It was uncomfortable. "

"Great stay"

"The room was perfect. Center of downtown where you can walk and explore the area. Nice room set up. Nice view"

"Everything was nice and clean. The staff was great. It was an excellent visit."

"I was very happy with our room. It was one of the cleanest I've stayed in. I love that there is a pool table and so much seating to eat breakfast and/or to just hang around. There is also a "beverage bar" available all day for complementary tea, cofee or hot chocolate. Staff was very friendly. I will say it was super cold in the lobby area. I would definitely stay again and recommend. "

"Clean room! Nice pool and was heated nicely. "

"Not worth what I paid for. The bathroom smelled like urine and it was clean. "

"An excellent hotel in the center of town, easy walking, great staff, parking is easy, and the room was just great. Would come back again in a heartbeat."

"Very peaceful locale… view amazing. Absolutely no complaints "

"Lovely bartender at 2nd floor bar after a long travel day. "

"Clean and comfortable room and amenities, friendly and helpful staff, great location."