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"Very small room, hard to get around. No staff in hotel to assist with issues."

"While our triple room in the Red House was comfortable, I don't think the higher prices of La Mère Poulard warrants a return for me. Although breakfast was included, it does NOT include the famous omelets of the restaurant. In fact, even though we arrived well before closing time, many breakfast items were already finished, and the service suffered from being understaffed (as seems to be the problem in all of Mont St. Michel). The check-in process was confusing and unclear since we were not...

"I've traveled to almost every country in Europe and when I say this is the worst hotel I have ever stayed at I mean this is the worst hotel you could possibly stay at. For 3 summer months out of the year they don't have air conditioning in the rooms or the general hotel itself. The staff is rude and unprofessional. I saw some people what appeared to be having heat stroke. If I could give this place 0 stars I would. Have I stayed in bad hotels? Sure. Have I ever stayed in a worse hotel outside of...

"チェックイン前に荷物を預けられるのが良かった。クーラーはないが、扇風機はある。窓を開ければ、部屋は涼しくなる。 英語が通じるので、フランス語ができなくても大丈夫。日本人の旅行客が使っていた。"

"Parkplätze im Hotelbereich vor Mt Saint Michel direkt vor dem Hotel, sehr gutes Frühstück, freundliches Personal. Transferbus zum Mont direkt vor dem Haus, aber auch zu Fuss ein schöner Weg."

"Hotel is in a good location close to the market square and a number of bars and restaurants. The hotel is a simple unpretentious establishment and represents fair value for money. There is free public parking outside the hotel."

"The breakfast was disappointing for the price point charged. The room and bathroom were nice sized; the bed was uncomfortable. The pillows were not good quality as well. There was great air conditioning but the blanket provided retained your body heat; we were very comfy when we went to bed but very hot starting about three hours after going to sleep."

"When we checked in, there were a large number of flies in our room. The staff explained that this was due to the hot weather and surrounding environment. Unfortunately, there were no fans or air conditioning available, which made the stay uncomfortable and left me disappointed."

"Really good hotel, clean, comfortable, great aircon welcome on a very hot day, easy walk into central Rouen. Would stay again."

"Great location near the high street and close to the train station. The staff was very pleasant and helpful, and the room was comfortable."

"Very pleased with the hotel as it is in a fab location right in the city heart of Rouen surrounded by the beautiful streets, cafes, bars and shops. The staff were really friendly and accommodating at all times especially helping with my children and making us feel welcome. Our room was comfortable and quiet at night with the window shut, although we didn’t open it for the night we stayed. Definitely recommend and I was fortunate enough to manage a parking space in the underground carpark...

"Loved this charming chateaux. Beautiful big room, clean, and like a step back in time. Close to Bayeux cot center full of shops and restaurants and also the Normandy beaches/museums/cemetery. Highly recommend."

"Great location and charm! Total recommender!"

"Hotel staff were very nice and helpful. Parking was just behind the hotel which is also where all the Normandy tours meet up. Great breakfast. Central in town."

"Property is listed as A/C conditioning equipped, not all, this is a misleading statement. No A/C at the Property. No refrigerator either. Location is excellent!!!, Mount Saint Michel at walking distance!!!, breakfast is overrated, small variety and market items, not local made. Parking is plenty at the property. Pay as you go through the gate."

"Hotel is in a great location with nearby parking, restaurants and shops. Breakfast had many choices and the food was exceptional. Room was clean and comfortable. Overall, the staff was great except for one at the front desk who was not helpful when asked about restaurants and reservations."

"Personnel charmant mais l’hôtel n’est vraiment pas à la hauteur des prestations d’un hôtel de ce niveau référence sur le site - chambre a 1900 euros pour trois nuits au premier donnant sur la route (changement demandé mais seulement accepté avec paiement complémentaire, quel sens commercial !!! ) - un tout petit bar et la même salle servant au petit déjeuner et au restaurant - soins du Spa inaccessibles avant trois semaines - hôtel sans doute rafraîchi mais avec matériaux de qualité moyenne...

"Super small toilet where you can hardly sit. The host is not very nice and comes over as if he has an attitude problem. Breakfast is served only from 9 am until 9.45 am. That's a bad joke. "

"Goo location to centre. Parking options limited so be aware."