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"Great location. This is a dated 3 star hotel disguised as a 4 star. Rooms are spacious but basic - low quality linens, stains on the carpet, damp smells around. No air conditioning and no screens mean lots of bugs if you open your window for fresh air. Will not return."

"The location is perfect, on the main road of the Island. Getting there was easy, we follow the recommendation to just take a backpack, parking was safe, and trolley fast. Staff was friendly and helpful. Room was clean, beds confortable. We stayed with our two teenagers, and they had their own loft upstairs. Breakfast has variety of options, perfect fuel for out drive back."

"Highly recommend staying overnight on the island, but this room is is tired, old carpet, dank smell, etc."

"Clean room, helpful staff and within walking distance to Mont San Michel."

"The room was very clean, however we could never get the safe to work properly even after the hotel staff reset it. Bar was nice and relaxing. The staff was terrific. Breakfast was ok. We ate there the first morning only. Overall a great place to stay."

"Parkplätze im Hotelbereich vor Mt Saint Michel direkt vor dem Hotel, sehr gutes Frühstück, freundliches Personal. Transferbus zum Mont direkt vor dem Haus, aber auch zu Fuss ein schöner Weg."

"I had requested a ground floor room when I booked months ago. Yet that request was completely ignored and I had to lug a heavy suitcase up the stairs. Perhaps they should read the booking request more carefully."

"This lodging consists of a group of hotels which are located on or slightly off the main street of Mt St Michelle. The check in process is somewhat complex with stops in two offices in separate locations, What is not disclosed in the lodging data is that there are multiple hotels, and the Expedia booking process did not allow to determine in which you are staying, This could be of particular importance for people with mobility issues. It is also disappointing because you wont likely be stating...

"Great location near the high street and close to the train station. The staff was very pleasant and helpful, and the room was comfortable."

"Wonderful location and restaurant. Would stay again!"

"Front desk staff very helpful. Close to wonderful things Rouen has to offer. Great breakfast."

"Was like going back in time. Really neat experience. Especially at night"

"The Chateau is very charming and quaint. The rooms don’t offer air conditioning but they provided fans. Initially the fan we had was blowing heat and the staff couldn’t locate a different one for us so we saw them assembling something at registration and when we returned to our room later there was a brand new, better fan waiting for us. It was much appreciated given the heat wave. The mattresses are hard and lumpy. The location is fantastic! It was a great late afternoon when we could sit in...

"Breakfast was ok"

"Great location and the staff were excellent. I liked that we could book our excursions through them when we arrived."

"Hotel is in a great location with nearby parking, restaurants and shops. Breakfast had many choices and the food was exceptional. Room was clean and comfortable. Overall, the staff was great except for one at the front desk who was not helpful when asked about restaurants and reservations."

"Goo location to centre. Parking options limited so be aware."

"Personnel charmant mais l’hôtel n’est vraiment pas à la hauteur des prestations d’un hôtel de ce niveau référence sur le site - chambre a 1900 euros pour trois nuits au premier donnant sur la route (changement demandé mais seulement accepté avec paiement complémentaire, quel sens commercial !!! ) - un tout petit bar et la même salle servant au petit déjeuner et au restaurant - soins du Spa inaccessibles avant trois semaines - hôtel sans doute rafraîchi mais avec matériaux de qualité moyenne...

"I would have liked to know that the safes in the rooms were not in working order. That was frustrating. The only other complaint was the lack of electrical outlets in the room. Other than that, the hotel, staff, grounds, and staff were lovely. "