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"The hotel is absolutely unique in that it has the best possible, unobstructed view of the Mont St Michel. However, the property is dated and a good renovation is needed. One important problem is that there is no air-conditioning and the rooms can get quite warm. The restaurant is also striking with its view on the Mont, but the food is not high quality. Another problem is accessing the place. There is a system where customers are being given a code to enter a restricted area. The code was never...

"Reception staff could have been better. They seemed a bit flustered by the visitors. Place gets tons of tourists and the attitude was begrudging. Great location. Easy access. Fabulous to tour after day tourist went come. Restaurant staff was gracious and funny."

"Highly recommend staying overnight on the island, but this room is is tired, old carpet, dank smell, etc."

"Clean room, helpful staff and within walking distance to Mont San Michel."

"The room was very clean, however we could never get the safe to work properly even after the hotel staff reset it. Bar was nice and relaxing. The staff was terrific. Breakfast was ok. We ate there the first morning only. Overall a great place to stay."

"Parkplätze im Hotelbereich vor Mt Saint Michel direkt vor dem Hotel, sehr gutes Frühstück, freundliches Personal. Transferbus zum Mont direkt vor dem Haus, aber auch zu Fuss ein schöner Weg."

"I had requested a ground floor room when I booked months ago. Yet that request was completely ignored and I had to lug a heavy suitcase up the stairs. Perhaps they should read the booking request more carefully."

"This lodging consists of a group of hotels which are located on or slightly off the main street of Mt St Michelle. The check in process is somewhat complex with stops in two offices in separate locations, What is not disclosed in the lodging data is that there are multiple hotels, and the Expedia booking process did not allow to determine in which you are staying, This could be of particular importance for people with mobility issues. It is also disappointing because you wont likely be stating...

"Great location near the high street and close to the train station. The staff was very pleasant and helpful, and the room was comfortable."

"Wonderful location and restaurant. Would stay again!"

"Front desk staff very helpful. Close to wonderful things Rouen has to offer. Great breakfast."

"Was like going back in time. Really neat experience. Especially at night"

"Beautiful property and easily accessible to town. We loved our stay here. The place was quiet, elegant and well maintained"

"Breakfast was ok"

"Great location and the staff were excellent. I liked that we could book our excursions through them when we arrived."

"Hotel is in a great location with nearby parking, restaurants and shops. Breakfast had many choices and the food was exceptional. Room was clean and comfortable. Overall, the staff was great except for one at the front desk who was not helpful when asked about restaurants and reservations."

"Goo location to centre. Parking options limited so be aware."

"Personnel charmant mais l’hôtel n’est vraiment pas à la hauteur des prestations d’un hôtel de ce niveau référence sur le site - chambre a 1900 euros pour trois nuits au premier donnant sur la route (changement demandé mais seulement accepté avec paiement complémentaire, quel sens commercial !!! ) - un tout petit bar et la même salle servant au petit déjeuner et au restaurant - soins du Spa inaccessibles avant trois semaines - hôtel sans doute rafraîchi mais avec matériaux de qualité moyenne...

"I would have liked to know that the safes in the rooms were not in working order. That was frustrating. The only other complaint was the lack of electrical outlets in the room. Other than that, the hotel, staff, grounds, and staff were lovely. "