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"We stayed for a short weekend in Norfolk, decided on this stunning hotel. Was welcomed nicely in by the reception desk staff, room was spacious, clean and had everything we needed. Woke up to a lovely breakfast buffet both mornings. The golf course was impressive to see, even though we don’t play it ourselves. Had our final evening at the bar which had lovely drinks menu and bar snacks. Young waiter who chatted with us was so polite and funny. The only downside was that the pool was closed for...

"We were sent to a room that was already occupied !! Only upon entering we encountered a man coming out the shower as surprised as we were It took another 45 minutes to sort a room and at no time did anyone say sorry!"

"Everything about my stay was excellent;.e.g., room, service, meals, bar, garden and patio, location - natural beauty, easy costal walks. They had some young staff learning their trade in the restaurant - good to see."

"Visited with my father, it was superb. We will definitely be visiting again ."

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"The grounds and pool were absolutely amazing, we even used the boat on the lake. Gardens and grounds beautifully maintained so pretty just to walk around. We had a lovely relaxing time."

"Friendly staff very helpful, nice restaurant maybe a restricted menu but happy to do a meal not on the menu for a vegetarian"

"Stayed one night and had a pleasant stay. Room was clean, bed was perfect and slept like a log. Didn’t use any facilities so can’t comment but was good value for money. Corridors do creak but didn’t bother us."

"Clean room, perfect for any type of stay. Friendly staff lady who checked us in was lovely. Great bar. Just perfect. Thanks"

"Staff were very helpful. Sadly, there are no food and drink services available. The room was small. It had been recently decorated, but in a slapdash manner. Beds were comfortable and linen clean. Disappointingly, there seemed to be no housekeeping - beds left unpaid, cups unwashed.... It is v much a budget place."

"When you stay at the Maids Hotel, the one thing that is fixed in your mind is “stairs” unless you can cope with stairs at every turn, this is not the hotel for you. This is because the hotel is a heritage building and it doesn’t lend itself to easy step free access. I had a single room on the 3rd floor to get to it from reception I had to go up a couple of steps and down a corridor to the lift up to 3rd floor, from there I had go up stairs, down stairs multiple times before reaching the...

"The toilet and shower are common, with no privacy at all. The pod does not have enough space, and the common shower does not have a temperature adjustment. Not ideal for families with kids. And the cost is high for these facilities."

"We are so happy we decided to give the Coach House a try. Everything was brilliant. The staff were very friendly and helpful, the rooms very pleasant and the breakfast was excellent - so much to choose from, excellent quality and beautifully displayed. I had pancakes and bacon with maple syrup. My husband asked for scrambled eggs on toast as it wasn’t on the menu and it was no problem for the very helpful staff. We will definitely return. Thank you for a lovely stay."

"We had an amazing stay here and would definitely recommend! We were lucky enough to get a free upgrade on our room and it was beautifully decorated. They were friendly at check in and took us to our room, leaving us some shortbread biscuits. Breakfast in the Grain store was amazing, we also had dinner there."

"The location of The Cliff is a perfect base from which to go sightseeing around Norfolk. The staff are exceptionally helpful and friendly. We visited during a very hot spell of weather and our room had two fans, which were essential."

"What a great hotel, everything we wanted for an overnight stay. Great food and the breakfast was even better - yum."

"The room was amazing and already cooled down but we also had a fan. It was a very hot day. Staff were all friendly and helpful. Booked our next stay already"

"Veryclean. Staff very friendly and helpful"