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"We stayed for a short weekend in Norfolk, decided on this stunning hotel. Was welcomed nicely in by the reception desk staff, room was spacious, clean and had everything we needed. Woke up to a lovely breakfast buffet both mornings. The golf course was impressive to see, even though we don’t play it ourselves. Had our final evening at the bar which had lovely drinks menu and bar snacks. Young waiter who chatted with us was so polite and funny. The only downside was that the pool was closed for...

"This is a great location for exploring Norfolk. We were only there one night but it was peaceful and accommodated all 3 of us with our dog. The owner was excellent with her communication but not at all intrusive. Nice touches like our own private garden with a BBQ where they kindly left some coals so we had the option to use it."

"We were sent to a room that was already occupied !! Only upon entering we encountered a man coming out the shower as surprised as we were It took another 45 minutes to sort a room and at no time did anyone say sorry!"

"Apartment was clean and well resourced. On-site swimming pool was clean, with jacuzzi, sauna and steam room. Staff were very helpful and communication through text message was excellent. Parking was in a main car park at the top of a very hilly site with a 40 yard walk to carry luggage up and down a fairly steep hill."

"Evening meal a bit like faulty towers; eg, waiter knocked drink over & expected us to pay for replacement, (no, we didn’t). Large, dark stains on all carpets. Breakfast was a fiasco; had to request many essentials, eg teaspoon, tea pot, milk, tea bags, etc. The bar ran out of beer/lager every night. I could go on, but not enough space or time. Essentially I believe many faults were down to staff shortages."

"The grounds and pool were absolutely amazing, we even used the boat on the lake. Gardens and grounds beautifully maintained so pretty just to walk around. We had a lovely relaxing time."

"The room was clean and tidy, staff were pleasant and helpful. The food in the restaurant was good and varied. The only drawback for us was the lack of a cooked breakfast. I didn't like the continental offering, There was however a fridge in the room. We took our dog with us for which we paid 35 pounds there was nothing provided for the dog"

"Clean room, perfect for any type of stay. Friendly staff lady who checked us in was lovely. Great bar. Just perfect. Thanks"

"The staff were fantastic, so helpful & polite, though over the phone they said i'd be 1st room on 1st floor as i come out of lift as i'm disabled, but i was 18 doors from lift, the window rattled all night so we didn't get any sleep, but the hotel is in a good spot. Lovely & clean, close to sea life & other places "

"Lovely shower! Great staff & lovely diner! We will get back soon. Thank you"

"The toilet and shower are common, with no privacy at all. The pod does not have enough space, and the common shower does not have a temperature adjustment. Not ideal for families with kids. And the cost is high for these facilities."

"All new and nice and efficient and very good breakfasts!"

"My 90 year old Mum and I stayed for one night while visiting family. The staff were all helpful and friendly. They went out of their way to meet our needs. Super comfy beds and spotlessly clean. Breakfast included speciality coffees and a good menu of choices. The sun shone for us and we enjoyed the outside spaces. We highly recommend this hotel."

"Always a lovely place to visit. Staff are so nice and helpful. A small gym or exercise room would be nice"

"We had an amazing stay here and would definitely recommend! We were lucky enough to get a free upgrade on our room and it was beautifully decorated. They were friendly at check in and took us to our room, leaving us some shortbread biscuits. Breakfast in the Grain store was amazing, we also had dinner there."

"What a great hotel, everything we wanted for an overnight stay. Great food and the breakfast was even better - yum."

"Great location in wells, ample parking outside the pub. Excellent and helpful staff. Clean and cool room (great air conditioning in this weather).. There was a pub quiz in the evening, great food, and the breakfast was wholesome and hearty’ The only issue was the smell from the bathroom (likely the sewage)."

"The room was amazing and already cooled down but we also had a fan. It was a very hot day. Staff were all friendly and helpful. Booked our next stay already"