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"The one issue we had was our request for a portocot. We made a request well in advance and was told a portocot would be supplied. Once we arrived and checked in the Portocot was not in the room (our baby had to sleep in the car). House keeping arranged one but the mattress was too small (which is a safety issue). Another portocot was arranged which had the correct mattress size, however there was mould on all 4 edges sides of the top rails of the portocot. Very frustrating particularly when...

"Great location, clean room and nice staff "

"Location is perfect and close to everything. Good spot for family to enjoy pool beach and shops"

"I checked with the property re parking and was told each unit had an allocated parking space. What they failed to mention was that it was underground and height restricted. I arrived in a small camper and was unable to park! "

"Great location. Excellent service. Clean facilities and room. Accomodating and attentive staff."

"V helpful staff. Four star experience not five. Turn down service on 1 out of 6 nights. Bathroom light failure not picked up in 6 nights. Booklet to explain use of TV and Marshall systems would be helpful. Noisy restaurant at night. At breakfast it is impossible to get hot eggs (other than unappealing scrambled eggs) plus hot buffet food on a hot plate all at the same time despite efforts to do so. Toaster not operating properly. - A real bottleneck while guests wait for their toast. Sand and...

"The room was tiny! No drawers, only a very small open wardrobe with 2 coat hangers. Nowhere to put cases. Bed right up against the wall so very awkward. There was a courtesy bus into Noosa but we only found out by talking to a staff member, lack of information off anyone . No lift so we had to carry our cases up flights of stairs. On our departure there were 3 staff members who could see we were struggling but offered no help. Difficult to check in no-one around , we had to ask bar staff what...

"Beautiful Hotel, Best Location with an amazing infinity pool on the beach! The customer service is fantastic "

"Front Desk Staff were super friendly and helpful! Was unaware of construction occuring causing lack of parking & non-daily room cleaning at time of booking though. "

"We stayed in one of the onsite Airstream vans and didn’t feel that it matched up to the online description. It was fairly rundown and we had an issue with ants. Generally clean but metal blinds had damp/mould markings and were very dusty. Would also be useful to have an outdoor light since cooking with the BBQ is the only option so wasn’t the easiest in the dark. Bathroom amenities were clean."

"The room was great with a beautiful view over the water The pool and bbq ares were great I’ll be back!"

"Lain is close to the Marina which was good for us. Not close to the main street in this area. Room was really good with a free washer and dryer. Adjacent Vietnamese restaurant was excellent. "

"Essence was a great location to stay and explore the surrounding towns. The room was well appointed, the property was well kept and all staff super friendly and helpful. "

"House and Leisure Centre were very clean. Great ammenities. Outlook to the bush was relaxing."

"Although the view from the rooftop is not 100% beach front, it's still a great view"

"Area was nice ample parking and woolworths across the street. Nice bistro but room was underwhelming. Not much for amenities pretty much just a bed surrounded by brick walls. Changed our reservation to leave after night 1. "

"Welcoming reception desk. Quality resort in excellent position "