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"Fantastic"

"We enjoyed our stay but had to move room initially due to loud droning noise from plant/equipment in the carpark beneath. This was addressed helpfully by the staff next day. It's a good hotel in a lovely rain forest setting about 500m from Hastings Street. Quite a big hill down/up but the buggy service really helped. The room was clean and met our expectations. Would stay here again."

"Location is perfect and close to everything. Good spot for family to enjoy pool beach and shops"

"Brilliant place to stay. Excellent location and facilities. Friendly and helpful staff."

"Although the view from the rooftop is not 100% beach front, it's still a great view"

"Great location. Excellent service. Clean facilities and room. Accomodating and attentive staff."

"Beautiful property close to the beach and other attractions. The room was very nicely appointed and very comfortable bed. They made a mistake at check out trying to charge me a consumption I had not made from the mini bar but they solved it quickly and apologized."

"Front Desk Staff were super friendly and helpful! Was unaware of construction occuring causing lack of parking & non-daily room cleaning at time of booking though. "

"Zimmer sind etwas klein, hat uns aber nicht gestört. Check In einfach, Bademantel im Zimmer vorhanden. Dazugehöriges Restaurant sehr gut"

"We stayed in one of the onsite Airstream vans and didn’t feel that it matched up to the online description. It was fairly rundown and we had an issue with ants. Generally clean but metal blinds had damp/mould markings and were very dusty. Would also be useful to have an outdoor light since cooking with the BBQ is the only option so wasn’t the easiest in the dark. Bathroom amenities were clean."

"Lain is close to the Marina which was good for us. Not close to the main street in this area. Room was really good with a free washer and dryer. Adjacent Vietnamese restaurant was excellent. "

"Area was nice ample parking and woolworths across the street. Nice bistro but room was underwhelming. Not much for amenities pretty much just a bed surrounded by brick walls. Changed our reservation to leave after night 1. "

"Essence was a great location to stay and explore the surrounding towns. The room was well appointed, the property was well kept and all staff super friendly and helpful. "

"The room was great with a beautiful view over the water The pool and bbq ares were great I’ll be back!"

"Absolute gem hidden away amongst the trees. A must go if your looking for some quiet time with your partner or family"

"The gentleman who checked us in was fabulous and super lovely. Unfortunately the room was dirty with hair in the bathroom on the floor, and the room wasn’t as depicted. The photos online had the bedroom being updated, whereas the room we received was in quite rundown. The bedroom also had glass panels to the living room, and no fan, so the light from the living area did filter into the bedroom."

"Welcoming reception desk. Quality resort in excellent position "