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"客室きれいに清掃されてました✨✨ ホテルの方達の対応良かったです！スキーロッカーが延長で使用できると (延長料金追加でとか)ありがたいですね。苗プリは ゲレンデ直結アクセス便利です⛷️🏂 送迎バスありがたいです🚌☃️❄ "

"Room was very clean, staff were very courteous and helpful. Onsen facility was very good. Dining options were limited. The cafe, food court, bakery were closed after 4pm, so dinner choices were limited to the expensive restaurants, unless you have transport and willing to travel to Myoko town."

"お見かけしたスタッフが全員親切で気持ちの良い滞在となりました。 部屋はエコノミーシングルでしたが、清潔で広さも充分です。女性でしたら、アメニティは少ないので一式持って行った方がいいです。"

"房間整潔，大浴場日用品提供不足 職員態度親切 "

"部屋が快適だった。アメニティもしっかりそろっていた。"

"Nette kamer, goede spa"

"직원들이 친절하고, 로비에 한국어 가능한 직원이 거의 상주해있습니다. 교통이 편리하고(역에서 300미터), 도착 시 전화하면 승합차를 보내줍니다."

"친절하고 잘 관리된 호텔입니다. 특히 니가타역과 거의 붙어있다시피 해서 위치가 매우 좋습니다."

"部屋からの景色に大満足です。 スタッフの対応も良かったです。 "

"I stayed here before and it’s always clean and you have everything you need. The public baths are spacious and excellent. The staff is always polite. In the winter season the free orange bus which connects with Gala and Ishiuchi slopes is very convenient. The hotel has its own ski rental and lockers which are very convenient. "

"３家族で使わせてもらいましたが、どの部屋も綺麗でよかったです。スタッフの方もみんな親切で優しく教えていただけました"

"It’s a good hotel to ski. They have shuttle bus every half hour between hotel and the train station. The massive hotel is facing a ski field, particularly good for beginners, ski school and park for kids. After ski, then you can enjoy the hot spring. It’s amazing. I also love the buffet. I may bring the kids back again for ski in future. "

"過ごしやすかったです"

"綺麗で朝食が美味しかった"

"大変綺麗でした。部屋が少し暗かったかな！"

"The staff are wonderfully friendly and helpful. Amazing food"

"The stay was amazing! Lisa and her team at Xplore were always ready to help. They were a pleasure to interact with. The room was huge, clean, and comfortable. Wifi signal was strong in the room. There was a made-to-order breakfast free every morning, with a choice between a smoked salmon or mushroom plate with eggs (your choice of cooking style). There was also a free laundry machine in the basement (dryer costs 100 yen per use). Large drying room was available for the ski equipment 1 floor...

"そこそこに清潔で必要最低限、といった感じ。恐らく中国系の方が運営している。多くは求めない自分にとっては満足でした。また利用します。"

"Really warm welcome, great relaxed and homely feel"