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"Nice Hotel"

"When it is called a court yard, that was not a court yard, what it really was it was the back parking lot by the garage bins…. Disappointed, no face cloths in bathroom spiderwebs hanging from outside door so saying these rooms were not use a lot. Inside needs to be updated and the walls let’s just say need to better wipe down at lease once a month or when needed."

"Property is on prime location of the Falls views, our room view as amazing. What we did not like is the high price of the parking. So we had to Park offsite. The offsite parking was convenient. As they do have two shuttles, one at the hotel and one at the parking site so we did not have to wait long at all. One thing that we did not like is that the shampoo and wash gel did not have any in the bottles. They need to be better at checking these items before their guest arrive as others check out...

"You know everything is wonderful when the only thing you can complain about are the bathtubs. They are a little too curved, meaning no flat spot to stand with both feet. Other than that the place is great!"

"Thank you for a great stay. This hotel has great parking as opposed to the areas closer to the falls. The rooms were very large and all staff was nice and kind. We could walk to many great restaurants and all the attractions and tours. Please consider staying here!"

"Before check in time I received an email stating that I was being moved to another hotel due to unforeseen circumstances and the same type of room that I reserved was to be honored. Boy did I luck out. They sent me over to the Hyatt Fallsview formally the Embassy Suites. The room on the 12th floor was fantastic. It had an incredible view of the horse shoe falls. All of the staff I encountered were friendly. Easy to get around, nice pool and a place to wash your clothes. Glad I was transferred to...

"Amazing!! My hubby and I went for our anniversary and it was so worth the money. Beautiful view too!"

"We had dinner at Morton’s and by far the worst meal in a long time… my ribeye steak was no better than u might get at Chilis except it was 4 times more expensive"

"Nice hotel"

"The staff was very good. The hotel is a cost friendly option located in the center of the activity in the area. Worth checking out."

"Great place to spend with your kids. Waterpark is very good."

"Lack of parking. No electric chargers"

"Staff great! Room excellent and clean coffee maker in room, thank you. But no microwave. We like to travel with some food due to allergies."

"The only bad thing is that they never cleaned the room. I can understand that they're "eco-friendly," but that doesn't excuse not changing towels or anything. It was only clean when we arrived.... everything else was fine, pool and jacuzzi very good"

"The hotel in general is dated. They charge 25$ per night for parking, with signs posted everywhere they are not responsible for vehicles in parking lot. Parking sucks and your lucky if you get a space if an event in going on. I watched some person attempting to break into all vehicles in parking lot. Front desk was called and nothing was done. They never send security out or anything, we just watched a person attempt to break into everyone’s vehicle. Nightly"

"Excellent Location . Room comfortable and clean. AC good. Wifi regular ."

"The staff is lovely and very helpful. I reserved a room with a new your and Canada falls view which I did not get unless you looked very far right and then you could only er the Canadian falls. The rooms are not at all what the website shows. The rooms are much smaller with only one small window. They did move us to another room with a “deluxe” falls view which was only minimally better. The rooms were just too small for four people, two adults and two children 5 and 8. The bathrooms are very...

"A decent place to stay. Nothing special other than location."

"Staff was very friendly. Room was clean."

"Location to activities was great."