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"Great"

"Staff was friendly and helpful. Hotel gym, pool, hot tub were not in service. Was not notified prior to check in that these amenities were not available. Would NOT have booked here if I would have known. Stayed for 3 nights. Not sure if this is standard, but the first night was more than double in price compared to the other two nights (I'm sure to keep guests from not leaving and booking elsewhere). Would have cost more money to stay elsewhere. Very disappointed as it was a necessity to have...

"o"

"Super friendly staff and well located to use the local Metrobus system. Pub food is ok for a couple of days but we really missed our daily veggies and fruits so we just went to other restaurants close by. The room cleaning staff forgot to change our wet towels 2 or 3 times but we could easily resolve this directly with the receptionist. Thanks again for everything."

"TOUT OK"

"Rooms are a little small, we were a family of 4 travelling. Otherwise, it was clean, service was amazing, the restaurant was great and staff was very helpful. It is located 5 minutes walk to George Street!"

"Very clean property. Friendly staff and Conveniently located. I have stayed here on multi occasions and will stay here again."

"Cute cafe - breakfast included was very good."

"No complaints, the property and rooms were very clean and the hotel itself was also very clean and well maintained. Loved that this hotel had a pool as well!"

"Everything was wonderful"

"great place to stay as walking distance to downtown areas"

"We stayed in one of the rooms with entry right from outside. It was clean, spacious and the bed was comfy. It’s a great hotel for what it is - a comfy place to sleep away from the city."

"Check in staff were great and allowed us to check in early which was great, however the staff and service at the restaurant was just terrible overall, so I’ll leave it at that. Overall the hotel is showing its age and is obviously due for an upgrade/ refresh. Definitely not up to “Sheraton” standards that’s for sure. It’s definitely not the same Hotel Newfoundland it used to be that’s for sure."

"Rooms clean, floors were a little sticky in washroom? Parking great. The breakfast area furniture needs replacing desperately, either chairs with stains or faux leather peeling. Breakfast itself was okay."

"The receptionist was very polite and welcoming, on check in and out. Bathroom was roomy and the shower a treat! The bed was very comfortable. The kitchenette was modern, clean and only lacked a wine glass! Would definitely stay again. Thank you."