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"Extremely Disappointing Stay – Not Worth $200+ Per Night As a Best Western Rewards member, I was extremely disappointed with my stay at the Sandman Hotel in St. John’s. For a hotel charging over $200 per night, I expected a much higher standard of customer service and hospitality. After traveling since 11:24 p.m. on July 31, I arrived in St. John’s around 9:00 a.m. We had breakfast and then went to the hotel, understanding that early check-in might not be available. My issue was never that the...

"The room was really nice. The bed was sooo comfortable. The staff was helpful. Breakfast was tasty and quick. We had supper and drinks in the bar and the server was friendly and went out of her way to ensure our meals were really good (digestive problems were accommodated)"

"This hotel is old and tired. It needs a total updating. It was 15 C outside and we ran the AC full blast the entire time and the room was always 24 - 25 C. The bathroom fixtures were salvaged from the wreck of the titanic and the hot water was scalding, very easy to get scalded if you weren't careful. The hotel was in a convenient location for getting around St. John's. The breakfast in the adjacent pub (included with the room) was very good although it didn't offer a lot of options (yogurt,...

"TOUT OK"

"Very nice one bedroom condo. Quiet with a good view of the ocean."

"Rooms are a little small, we were a family of 4 travelling. Otherwise, it was clean, service was amazing, the restaurant was great and staff was very helpful. It is located 5 minutes walk to George Street!"

"Great place to sleep"

"Cute cafe - breakfast included was very good."

"Everything was wonderful"

"great place to stay as walking distance to downtown areas"

"We stayed in one of the rooms with entry right from outside. It was clean, spacious and the bed was comfy. It’s a great hotel for what it is - a comfy place to sleep away from the city."

"Check in staff were great and allowed us to check in early which was great, however the staff and service at the restaurant was just terrible overall, so I’ll leave it at that. Overall the hotel is showing its age and is obviously due for an upgrade/ refresh. Definitely not up to “Sheraton” standards that’s for sure. It’s definitely not the same Hotel Newfoundland it used to be that’s for sure."

"I have"

"The receptionist was very polite and welcoming, on check in and out. Bathroom was roomy and the shower a treat! The bed was very comfortable. The kitchenette was modern, clean and only lacked a wine glass! Would definitely stay again. Thank you."

"It’s an historic property and just loved the old charm in the place."