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"The rooms have great views but furnishings should be updated. "

"Everything was wonderful , didnt need air conditioning as it is in March."

"i was very happy with my stay"

"Room was clean, check-in process was smooth "

"The contactless check in and out were very convenient, I was able to check in/out in less than a minute. The pools and water slide are very cool. Great location, steps away from TMU station and the Eaton Centre. Very clean room. The red elevators were quite slow, but it was also very busy in the hotel due to March break and two conventions in Toronto so can’t complain too much. I can’t speak for the other coloured elevators. Would come back!"

"Great place and location"

"Staff were lovely. Hot Springs Pools were fantastic. Hotel has not been updated for a long time and it is a big negative. "

"Great place to stay. Inside access to dining and concert venue."

"What a wonderful room "

"Our room was always spotless and the beds very comfortable. Loved the waterfall view we had it was very enjoyable. The spa is amazing would def stay again "

"Everything was satisfactory with our stay at the double tree and very clean and organized well and with helpful and friendly staff "

"Room was dirty. Hallways and front entrance dirty. Run down. Small double beds. Bartender GREAT"

"Got upgraded to a suite as there was renovations going on in the hotel. The room was very modern, clean, beautiful with the falls view and service was amazing. "

"Just okay parking fee is expensive "

"Loud noise always, room is too small and crowded."

"One of the best hotels I have ever stayed in (and I have stayed in many hotels across Canada, United States, Europe, and West Africa). The only thing I think the hotel management should improve upon is the hotel’s entrance from the street to the reception: the doors are heavy and there are steps instead of inclined (or sloped) entrance. If you have heavy luggage that you need to roll through the entrance, you’ll be out of luck. Management needs to remake the entrance’s accessibility. "

"The air condition in the room was not functioning properly it's a little bit hot even though we adjusted it. So we end up calling the front desk. The washroom door was not locking properly. The fridge was not cold enough."

"I will always said the best hotel I come often and it’s always a pleasure! "

"I like the hotel ,room very clean, i lked because is close to city. "

"Very clean, and accommodating. Will stay again. "