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"I paid extra money specifically for the soaker tub room, and the soaker tub seal was broken on the plug so when I went to use it , it didn’t work. It was my fiancés birthday and I then we noticed the sink was also clogged and we had been out all night not even using it! Then we realized there was water backing up into the tub from the sink or toilet somehow. The maintenance guy came to unclog it and he was unsuccessful. There for we weren’t able to even brush our teeth or use the soaker tub...

"Hotel is awesome my second stay. Breakfast is buffet and included with the room..it’s delicious "

"Séjour agréable hyper propre sauf que le restaurant ferme vite "

"Enjoyed our stay. Quiet, close to the falls."

"Everything was great- just be aware that the hot tub and sauna upstairs are not very big and fill up quickly. Not a lot of space to relax up by the pool but I kind of expected that since it’s in a busy city like Toronto. Hotel staff was very helpful and accommodating "

"called in because of the weather and road condition, but staffs refuse to adjust our stay date or atleast to partially refund us."

"The hot springs were the reason we drove to Harrison and they were amazing. The resort itself is quite dated and could use updating. Our bed was uncomfy unfortunately, but we were just there for one night. However the view from our rooms balcony was fantastic! We were a little annoyed when we pulled up to the resort as there was a movie being filmed and it was very loud and chaotic, but the lovely lady at the front desk upgraded our room and put us on the opposite side of the film production...

"The hotel itself is great but a large group of young kids on our floor who were very loud. Called from twice to complain"

"When we first arrived Tim and Russel was super helpful. My son is on the autism spectrum so we had a few requests in regards to what kind of room we needed. Tim was awesome in helping us get a room that was suitable for my son’s special needs. Which made the stay super comfortable. Russel helped us to find a parking spot in a parking lot that was full. Which was super awesome because of my son is special needs, it’s best for us to be parked in the hotel. He pulled a spot out of a hat for us and...

"Bathrooms can use some upgrades "

"The hotel was amazing, had a great view from the restaurant, the room was clean and the staff was very friendly. Would definitely recommend!"

"Hotel was ok. Room was a bit stuffy. Carpet needs a cleaning. "

"Super clean, comfortable, great location. Fitness center was under renovation when we were there. Pool was nice and warm. "

"Very nice, clean and cool. "

"Wifi was not working properly and the property was not neat and clean. Wasted my money"

"Good spacious and clean room with views of the harbor just outside our window, Vancouver just beyond, and the snow covered mountains as the background. The staff were friendly and helpful."

"We stay here regularly on our yearly trip to the island. The rooms are great - comfortable and clean, staff super friendly and helpful, and the food in the restaurant is very good. The neighborhood feels welcoming and friendly too. Highly recommended!"

"Unfortunately, this hotel is under renovation so some amenities were not available or up to the standard, I grew accustomed to from past visits with my family. When I booked this hotel, there was no mention it was under renovation. This is useful information to know about when booking or looking for accommodation. "

" Clean room staff friendly 👌👌👌"

"amazing"