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"staff was amazing as well as the cleanliness of the rooms. had a great stay at the jag! "

"Great service. Quiet and clean"

"Room was beautiful and staff were very nice "

"Great staff, clean rooms, great location."

"Spotless room, prof staff, best resto in town"

"Room was spotless, and the staff were very helpful."

"Excellent place to stay and well maintained "

"Very Nice Hotel. Staff are amazing! Very helpful and Friendly! "

"The hotel was amazing. Clean, staff very friendly, no carpet in the rooms was my absolute favourite part! And it was quiet. Their buffet breakfast has lots to choose from And is delicious "

"Really nice"

"All Staff members were fabulous. They could have not been any more helpful and accommodating to we stranded travelers during a blizzard, missed flights, and cancelled cruise. Special mention of Gabriel on the front desk. Also, the lovely cleaning lady on Floor 5, she was so sweet. The Manager was very helpful too. The complimentary breakfast was delicious. We will definitely be booking this Hotel when visiting St. John's again. Our thanks to all staff."

"The room was spotless, it was nice and cozy. The staff were friendly. I would stay here again. ."

"The Monastery hotel is beautiful. The room was clean and cozy. The electric fireplace was on and the room was nice and warm which was appreciated on a snowy night! The spa tub was beautiful and the bed was very comfortable. The breakfast at the Monastery Bistro was delicious. "

"Staff were helpful, courteous and quick"

"Room was clean, staff was great and breakfast was amazing! "

"Room spotless friendly staff and delicious breakfast "

"Clean room, great location and good restaurant."

"Nice clean spacious room"

"Easy to find. Ultra easy check-in process. Hosts and Staff were very personable and professional. Lovely old character hotel, on a historic street. The King Suite I booked had tons of old style charm, big huge bed; and the amenities of a modern bathroom, Cable TV (Olympics), heating, medium size refrigerator, coffee making and excellent security. Very classy Restaurant right down stairs. And the best pub in town right next door. Many stores, shops and restaurants/bars nearby. Super...

"We accidentally booked a room without a view and even though it was past closing time when we arrived, the very helpful customer service rep let us in the office and took time to help get us the room we really wanted. She took the time to call the owner of the property and secure the room for us. "