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"Great location. Staff were friendly and very accommodating. Comfortable beds and pillows. Hotel had awesome classic rock vibe. The pool, hot tub and sauna were the best I have ever been to in a hotel and change rooms were like being at a spa. Close walk to George street pubs for live music every night. Also close to walking along the waterfront to see the big ships and fishing boats. Had a great time thank you."

"The staffs are accommodating and helpful."

"Rien"

"The place is very nice by the ocean, quite nice view nice people the only problem we had was very low internet or some times no internet. We had wyfi ."

"Lovely, clean and quiet room. Only complaint is that the luggage cart wheels kept locking which made my trip to and from the room when checking in/out very challenging as a solo parent with kids with many bags."

"First time travelling with an adult with limited mobility. The hotel let us use their wheel chair for the day, which was awesome! No air conditioning in the room - or at least it wasn't working, the fan came on the first night during the night but not at all the second night so no air movement at all even with the window open. Room was a little small for 4 adults."

"Staff kindness"

"Clean rooms"

"The hotel was old Our bed was so old it was shaped like a bowl The air conditioner kept running and the tv had issues The area where the hotel is located is not in a good area related to safety We had to leave three days early and check into another hotel We told them we were checking out early and the staff didn’t seem to care We asked if we could get some kind of refund and they said no"

"Great hotel! Pool is lovely perfect for kids it’s hard to find a pool with waterslide and hottub in Newfoundland"

"Very dirty and run down in rooms and in amenities (pool, workout rooms) - rust, peeling paint, holes in walls, workout room with garbage on floors and no cleaning supplies for equipment post work out. Pool area very dark and poorly maintained - looks NOTHING like the pictures online. Very disappointing. Walkable to the sights but that doesn't make up for the decrepitude of the hotel itself. The lobby has clearly been remodelled and looks good, but time to spread the love to the rest of the...

"Glitch with new computer system when checking in."

"Beautiful hotel. We had a few maintenance issues with our suite, that we mentioned on check out. Otherwise a wonderful stay."

"First— a jetted tub is not the same as a hot tub. My bad for not reading past the initial description. But the hot tub was lukewarm, no instructions for use, and the lights on the deck were not plugged in. Then in the morning (bed and pillows were great!) housekeeping was knocking on doors, shouting “housekeeping!”) and vacuuming outside our room at 8am. No sleeping in for us. Lastly, the voucher we got for a reduced price breakfast at Sarah’s restaurant was not helpful since the place was...

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