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"Great location, great staff and very cool rooms !"

"We had a spacious suite , unfortunately it was very dimly lit, and three nights in we found silver fish in two locations in our room. We alerted the manager , and on a 7 night stay was offered a $40 credit without an apology. After voicing my concern that they may have gotten into our suitcases, clothing , etc. His words were it is a dampness bug that usually doesn't climb. I told him we found one while we were sitting on the sofa and two on the kitchen counter which means they definitely ...

"Parking on-site is always convenient. Breakfast at the hotel was delicious and the support staff in the restaurant were excellent!!"

"Great for last minute overnight stay before catching a super early flight because of the proximity to the airport. Need a car to get to downtown, otherwise it’s a 40 min walk. Old-fashioned room with dated furniture."

"Very clean room"

"Excellent property & location."

"Clean room, friendly staff."

"Room was comfortable, but , hate the bathroom, there is no good place to put things when showering. Lack of counter space for 2 people. Shower wasn't terribly clean looking. It wasn't dirty, just old looking.."

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"The check in staff was rocky, but upon speaking to another staff member it was taken care of. Hotel was wonderful, with wam breakfast, fun amenities. Along with a wonderful room."

"Very accommodating staff."

"Perfect"

"Staff were very pleasant and nice. TV in our room didn’t work. Given we were in the middle of the World Cup, we’re soccer fans, and we had a two night stay, that was a major inconvenience. Other than the reception personnel, no indication this was even attempted to be addressed and no offer of compensation. Did not make us feel valued."

"It’s was a beautiful property, walking distance to the harbor and memorials and many great restaurants with live music. Room was very nice and comfortable."

"Outdated, many amenities out of order (chip and pop machines), rooms still have smoke smell despite being non-smoking, and incredibly overpriced for quality. Stayed another night a different hotel in same area for less money and much better quality."

"Beautiful heritage building, and our king room was fantastic. The staff was really helpful as we arrived very late after our flight got delayed several times in Halifax and didn't get info in St. John's until 1am. The lovely, sweet attendant even brought us ice as it was on the other side of the restaurant"

"Liked: room size and layout; easy parking and access; closet layout. Clean Disliked: room fan/ac/ heat was impossibly loud making it difficult to sleep- hear the tv or even carry on a conversation. (Room 406) -1 for that issue. Desk staff were unhelpful and not typical of my previous NL experiences. Over a 4 night stay, we engaged at check in/out and 3 questions - they couldn’t care less and were of no help."

"This is a lovely hotel on Water Street in St. John's. Great location. Comfy rooms. The staff is AMAZING. And I love waking up to the views of the harbor."

"Staff was helpful when there was a problem with our booking. Hotel was convenient to nearby Sherwink Trail and BonaVista."

"There was a softball tournament and kids were hitting our room door, banging on the wall continuously at 10-11pm. No parents to supervise. I called the front desk eventually someone came but my night was sleepless."