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"The front desk supervisor was very rude to me and my friend. When we first checked in, the original front desk receptionist was nice and pleasant. We were given a room with an adjoining door and the people were very loud as if in the same room. I called down to request a room change and it took over 2 hours to resolve. I booked the hotel in Feb for 2 Queen beds and was surprised they gave us an adjoining family room. The supervisor came across as very rude. We waited 2 hours to speak to...

":)"

"Hôtel super propre, chambre bien insonorisée, literie confortable. Personnel à l'accueil très efficace et sympathique. Un merci tout spécial à Jack au front desk qui a été super professionnel et attentionné. Bien situé, à proximité de beaucoup de restaurants, bref je recommande fortement."

"Meals were great. We ate in the pub and Emma was so helpful in suggesting food for me ( digestive issues) and I really enjoyed my meal"

"We didn’t stay for breakfast!"

"For the price we paid I was expecting much less than what we got. The property owners are clearly passionate and genuine about providing a comfortable and convenient stay in Rocky Harbour. The softest coziest sheets I've ever experienced."

"Clean room & great to have a shuttle service from the airport"

"Solid, standard hotel."

"It’s a great hotel, clean and comfortable. The staff were excellent!"

"Great location for our stay in St John's. Room was comfortable and clean. Staff were friendly and helpful. Muffins, coffee and tea available in the morning was a nice touch. Thanks!"

"Hotel is very dated, needs to be updated. Ac did not work well, fridge was leaking water. Coffee maker also leaking water. Light bulbs burn in lamps, I can go on, but I think you get the idea."

"Was hoping to use the pool but there was a kids birthday party using the pool."

"Very good experience overall"

"The pool and water slides were the focus for the kids and they had fun. However, the rooms and workers were not very helpful. The room was dirty (windows were dirty, the"

"perfect room, excellent staff and great location. walking distance to everything"

"Clean room. Friendly staff."