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"Great place!"

"We had a spacious suite , unfortunately it was very dimly lit, and three nights in we found silver fish in two locations in our room. We alerted the manager , and on a 7 night stay was offered a $40 credit without an apology. After voicing my concern that they may have gotten into our suitcases, clothing , etc. His words were it is a dampness bug that usually doesn't climb. I told him we found one while we were sitting on the sofa and two on the kitchen counter which means they definitely ...

"Parking on-site is always convenient. Breakfast at the hotel was delicious and the support staff in the restaurant were excellent!!"

"Excellent breakfast!"

"It was frustrating to go back to the front desk to get new keys as keys did not work. I need to go back to them 3 times during my 2 days stay. First of all, you must swipe the keys very slowly to open the door. We spent few minutes opening the door, finally other guest walking by told us the trick. Secondly, keys do not work all the time. Hotel Management - You must consider upgrading your locks to RFID as soon as you can."

"Great spot to stay as you explore the park and area. This was well laid out, clean and the check in and out process was easy. Id very much recommend 👌"

"Comfortable sleep and breakfast was really good."

"I didn't get my deposit back yet. They told me in last week"

"Older hotel, clean room and helpful staff."

"Evening front desk staff were exceptional. A true standard for hospitality"

"No breakfast included. Hotel seems old"

"Arrived very late. Basically only time to sleep. Was quiet enough to sleep in."

"needs updating and upgrading."

"All aspects of the hotel were very nice"

"The TV did not work, the phone did not work, electronic foor lock did not work, the property was run down and unkept, the room was dated with damaged furniture and equipment, no exhaust fan in the bathroom. The room was very expensive and they charged $25.00 per day for parking. Over rated and over priced. There are far better hotels in St John’s for less money. Don’t stay here!"

"Our stay at this hotel was wonderful, and the staff made us feel welcome from the moment we arrived. Unfortunately, our trip took a heartbreaking turn when we returned to our car and discovered it had been broken into. While the incident itself was completely beyond the hotel's control, what truly stood out was how the General Manager, Adam Chiu, responded. Adam immediately stepped in with genuine care and compassion. He helped clean out the car, vacuumed up all the broken glass, carefully taped...

"Liked: room size and layout; easy parking and access; closet layout. Clean Disliked: room fan/ac/ heat was impossibly loud making it difficult to sleep- hear the tv or even carry on a conversation. (Room 406) -1 for that issue. Desk staff were unhelpful and not typical of my previous NL experiences. Over a 4 night stay, we engaged at check in/out and 3 questions - they couldn’t care less and were of no help."

"Great location for walking. Helpful, friendly staff. Clean modern rooms."

"The room was very clean and spacious"

"Room was very comfortable"