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"Great place!"

"We had a spacious suite , unfortunately it was very dimly lit, and three nights in we found silver fish in two locations in our room. We alerted the manager , and on a 7 night stay was offered a $40 credit without an apology. After voicing my concern that they may have gotten into our suitcases, clothing , etc. His words were it is a dampness bug that usually doesn't climb. I told him we found one while we were sitting on the sofa and two on the kitchen counter which means they definitely ...

"Parking on-site is always convenient. Breakfast at the hotel was delicious and the support staff in the restaurant were excellent!!"

"Had a great stay."

"It was frustrating to go back to the front desk to get new keys as keys did not work. I need to go back to them 3 times during my 2 days stay. First of all, you must swipe the keys very slowly to open the door. We spent few minutes opening the door, finally other guest walking by told us the trick. Secondly, keys do not work all the time. Hotel Management - You must consider upgrading your locks to RFID as soon as you can."

"Great spot to stay as you explore the park and area. This was well laid out, clean and the check in and out process was easy. Id very much recommend 👌"

"Comfortable sleep and breakfast was really good."

"Not worth the money paid."

"Older hotel, clean room and helpful staff."

"Evening front desk staff were exceptional. A true standard for hospitality"

"No breakfast included. Hotel seems old"

"Arrived very late. Basically only time to sleep. Was quiet enough to sleep in."

"Delightful stay."

"All aspects of the hotel were very nice"

"The TV did not work, the phone did not work, electronic foor lock did not work, the property was run down and unkept, the room was dated with damaged furniture and equipment, no exhaust fan in the bathroom. The room was very expensive and they charged $25.00 per day for parking. Over rated and over priced. There are far better hotels in St John’s for less money. Don’t stay here!"

"Beautiful heritage building, and our king room was fantastic. The staff was really helpful as we arrived very late after our flight got delayed several times in Halifax and didn't get info in St. John's until 1am. The lovely, sweet attendant even brought us ice as it was on the other side of the restaurant"

"Liked: room size and layout; easy parking and access; closet layout. Clean Disliked: room fan/ac/ heat was impossibly loud making it difficult to sleep- hear the tv or even carry on a conversation. (Room 406) -1 for that issue. Desk staff were unhelpful and not typical of my previous NL experiences. Over a 4 night stay, we engaged at check in/out and 3 questions - they couldn’t care less and were of no help."

"Room.clean. Staff excellent. Kudos to the staff member who moved her car so I could park. Room ultra modern."

"The room was very clean and spacious"

"It's a tiered hotel. Elevator was out of order. We booked a pet friendly room and they put us on the 3rd floor. Had to send someone up to help carry our bags down to the main floor . Not one of our good stays"