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"No bottle water provided"

"Breakfast at little Sparo was fabulous Room was terrible, very depressing, not sure why we had a handicap room, asked for harbour view, even though we booked 3 months in advance , & gave us parking lot view! Staff was just ok, not too helpful regarding any enquires we had about the area. Wouldn’t stay at Doubletree again!"

"We had a wonderful time. We will definitely be back ❤️"

"Good location, comfortable beds. Bathroom could be cleaner."

"Wonderful staff, clean room, comfortable mattress, complimentary breakfast. Great location!l Loved my stay and will stay again and again🙌"

"We ordered a sea view suite on the second floor and received a graveyard view room on the first floor. Reached out to staff through expedia messages and text messages- no response. The unit itself was nice, but not what I ordered and if something is going wrong with tour stay there is none to takk to"

"The rooms were clean, it was nice having a microwave in the room. The hotel is quiet, at least it was for us on the 5th floor. Staff were very friendly. It was easy to check in after 12am. Made our trip to St John’s even better! Would recommend staying here. Thank you!"

"Great city and great hotel will be back"

"The hotel was clean and convenient, with an additional door providing direct access to the parking lot. However, it doesn't quite feel like a 4-star property; it’s more like a nice 3-star hotel."

"The hotel is new, clean, and provides convenient parking access. While some room amenities required maintenance during our stay, the staff addressed the issue promptly by providing replacements. However, the breakfast selection was limited and fell short of the standard typically expected from a Marriott-branded property. Overall, it was a satisfactory stay with responsive customer service."

"Had to ask for housekeeping to clean the room. The pool area was never monitored, as small kids vomited in the hot tub. As well the hot tub jets were out of service on 2 different occasions. Service at the restaurant was not the greatest. For the most part, my week went well, but this was a lot of issues for a 5 night stay."

"Excellent hotel. The room was large and amazing. We really loved the whole hotel and all its amenities."

"We stayed at the hotel in the suites directly across from the main building. We were disappointed that the infinity spa was not available as advertised. We did have access to a large juzzazi tub in our room but it did not offer the same ambience we were wanting. The suites were clean but very outdated. A bar fridge was available but was noisy and leaked. We informed the front desk but no maintenance came to resolve the concern. We also required making calls to front desk to request more supplies...

"Great location. Helpful staff, and clean, comfortable rooms. Would stay here again."

"No one gave me a parking pass, no one told me ice machine on 2nd floor was not working or an alternative. No one told me about the WiFi password. The man tried to convince me that I was in a section of the upgraded area, but the rug had stains and window area had some decaying going on.My view was an entrance for employees and they were disturbing my time. Kept hearing noise creaking from the floor above. I think they look at solo travelers as a way to put them in rooms less desirable. Breakfast...

"Great location but a little dated and could use a little more attention to detail when cleaning."

"Very convenient hotel, whoever designed it did an amazing job. The king room is not huge but beautifully designed, very modern and has a really good coffee machine. Maryna on reception was very polite and helpful."

"Liked: room size and layout; easy parking and access; closet layout. Clean Disliked: room fan/ac/ heat was impossibly loud making it difficult to sleep- hear the tv or even carry on a conversation. (Room 406) -1 for that issue. Desk staff were unhelpful and not typical of my previous NL experiences. Over a 4 night stay, we engaged at check in/out and 3 questions - they couldn’t care less and were of no help."

"Nice room, easy access, friendly staff, and a great little restaurant. We would stay here again."

"Bed was full of hair. Pool was visibly dirty in and around the pool area."