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"10/10….fantastic hotel"

"Helpful staff, great breakfast at Mario's and kids had a blast on the waterside. Central location with free parking."

"The power/electricity was out for the 2 days we were there. Not the property's fault, but they weren't too sympathetic towards us. We needed power for a medical device for sleeping, so that was a huge issue. We spent $12 on ice to keep our food and a medication cold. They weren't willing to reimburse us for any part of the hotel stay, not even the $12 for ice. The owners were unreachable by phone. They never responded to our email. This is not how to run a business."

"First time travelling with an adult with limited mobility. The hotel let us use their wheel chair for the day, which was awesome! No air conditioning in the room - or at least it wasn't working, the fan came on the first night during the night but not at all the second night so no air movement at all even with the window open. Room was a little small for 4 adults."

"Pool"

"Good location. Friendly , helpful staff. Excellent restaurant."

"The hotel was old Our bed was so old it was shaped like a bowl The air conditioner kept running and the tv had issues The area where the hotel is located is not in a good area related to safety We had to leave three days early and check into another hotel We told them we were checking out early and the staff didn’t seem to care We asked if we could get some kind of refund and they said no"

"Staff were very nice. Breakfast muffins were terrible. We were expecting a little more choice."

"What I liked about the property was the very friendly staff. Always with a smile whenever you passed them and ready to answer any questions you might have. The only thing I didn’t like was when entering or exiting the parking lot, the street, Pippy Place, was usually lined with cars making entering or exiting a very long process. Other than that I was very pleased with my stay."

"Very dirty and run down in rooms and in amenities (pool, workout rooms) - rust, peeling paint, holes in walls, workout room with garbage on floors and no cleaning supplies for equipment post work out. Pool area very dark and poorly maintained - looks NOTHING like the pictures online. Very disappointing. Walkable to the sights but that doesn't make up for the decrepitude of the hotel itself. The lobby has clearly been remodelled and looks good, but time to spread the love to the rest of the...

"The room was very clean and the price for pet stay was reasonable, staff were very friendly and helpful at front desk"

"Beautiful hotel. We had a few maintenance issues with our suite, that we mentioned on check out. Otherwise a wonderful stay."

"Would not recommend this establishment, room was not what we asked for there was no toilet paper or anyone around to get some from. The next day we requested toilet paper and when we got back that evening still nothing. No coffee replenished and very noisy. Window was broken"

"Beautiful quiet property with rooms with everything you could ask for."